Windows 10: Windows Media Player cannot play the file because there is a problem with your sound device

After reloading Win 7, Alarm on Audio Icon "No Audio output device is installed"After acctivating the Media Player:"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly"Originally, before reloading WIN7 no sound problems with an HDMI connection to the speakerThanks, Bertha

:)

 

Windows Media Player cannot play the file because there is a problem with your sound device.

After reloading Win 7, Alarm on Audio Icon "No Audio output device is installed""

After acctivating the Media Player :

"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly""

Originally, (before reloading WIN7) no sound problems with an HDMI connection to the speaker

Thanks, Israel

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.

 

Issues with sound on Media player

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are having audio related issues with the media files.

To assist you better, I would like to know whether the issue is specific to media player. Are you able to play music files from other players?

As an initial troubleshooting step, I suggest you to refer to the article provided below and check if it helps:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Also run the Windows Media Player Settings troubleshooter and check if that helps to resolve the issue.

• 
  Type troubleshooting in the search bar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click Windows Media Player Settings.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.