Windows 10: Windows Media Player does not give error message for CD it will not play

The CD in question is a music CD. I can play it on a Blu-Ray player and on the car CD player. When I load the CD on an external CD player attached to Windows, it seems to read the CD I can feel the drive vibrating, File Explorer display this: I've tried to play the CD on 3 players, same result on all. It seems to me that I can rule out the possibility of any physical damage to the CD, since it does play on the car player and on the Blu-Ray player.Thanks for your help,SweetTasha

:)

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

Windows help & learning

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

Windows Media Player won't play CDs

Hello DominicGerald,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following queries:

1. Are you receiving any error code or error message when you attempt to play the music?
   
2. Is your music CD being detected by the system and are you able to access it through the File Explorer (Windows + E key)?
   

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). If you have a DVD drive and a compatible DVD decoder installed on your computer, you can use Windows Media Player
to play a DVD-Video disc. If your unable to play anything on WMP, kindly check with the steps listed below and see if it works:

Method 1: Update DVD/CD ROM driver from Device Manager.

Sometimes, the issue persists if the drivers aren’t updated. So, I would suggest you to update the DVD/Cd driver manually. To do that, you may refer the article on

Update drivers in Windows 10.

Once after updating the drivers, you may check if you are able to play songs. If not, you may try out the following method.

Method 2: Adjust Burn Settings.


As you say that it’s getting stuck while burning a CD, you might want to check with the burn speed. To do that,

• Open Windows Media Player from the Start menu.
  
• Click on Organize and select
  Options from the list.
  
• Select the Burn tab in the Options window and select the drop-down menu beside
  Burn speed and select Slow.
  
• Click on Apply and OK
  to exit the settings screen.
  
• Try burning a new CD and check if it plays.
  

Method 3: Download and install add-ons for Windows Media Player.

I would suggest you to get the add-ons for your player and check if you are able to play songs. To do the same, you may want to refer to an article on
Downloads for Windows.


Kindly get back to us with the results. We will be glad to assist you further if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Music CD's won't play on Media Player 12

Media Player 12 does not recognize the codec for my cd's when I load they are loaded and the play list generated.

This is the error message I received:

Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

I checked the list of codecs so this shouldn't be an issue.