Windows 10: Windows Media Player Files glitch - all music now shows as "0 bytes," and all other file...

WIndows Media Player has lost virtually all of the Music files information it had. I have over 3,000 songs in my Music folder, which suddenly disappeared from WMP after a power glitch on my desktop. Now WMP shows all files as "0 bytes," shows no file information. I did have playlists that can still play - but otherwise no albums or songs show up in WMP outside of what was in the playlists and a LONG list of unnamed and unplayable "0 bytes" files. I have tried to uninstall and reinstall WMP, with no effect. My music files are fine in my Music folder - I have tested them on other media de

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0 byte files in recent plays of xbox music

I am having trouble with the xbox music recent plays.Even though i deleted all the music files from my phone and sd card i can still see 0 byte files in the recent plays which looks disgusting.Can someone please give me a way to clear it?And also deleted
songs come up in the songs list even after i delete them as many times as they appear.

 

Windows music media files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Are you trying to play the music's directly from the CD?
• Are you using Windows Media Player to paly the music?
• Did you try a different player?
• Did you try copying the songs to a particular folder and checked if the issue persists?
  

As an initial troubleshooting step, I suggest you to run Windows Media Player Settings troubleshooter and check if that helps to resolve the issue.

• Type troubleshooting in the search bar.
  
• Select Troubleshooting.
• Select View all on the top left corner.
  
• Click Windows Media Player Settings.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows Media Player.

Hi,

Thank you for posting to Microsoft Community.

I would suggest you to check the ‘Windows Media Player’ settings from the steps below.

1. Open the ‘Windows Media Player’, in the player ‘Library’, click on ‘Organize’.
   
2. Select ‘Options’, this will open the ‘Options’ window for the ‘Windows Media Player’.
   
3. Click on the ‘Library’ tab, please confirm if the ‘Retrieve additional information from the Internet’ is checked, check the options ‘Rename music files using rip music settings’ and ‘Rearrange music in rip
   music folder, using rip music settings’ under ‘Automatic media information updates for files’. Click on ‘Apply’.
   
4. Click on the ‘Player’ tab and check the option ‘Connect to the Internet’. Click on apply.
   
5. Restart the ‘Windows Media Player’ and check if it works out for you.
   

Hope it helps.

Aaron Summith

Microsoft Community - Moderator