Windows 10: Windows Media Player keeps crashing when I insert a CD.

I have tried to troubleshoot and got nowhere using the steps I found in this forum, only to have Windows tell me there are no troubleshooters recommended at this time. My issue started after I recently put a few CD's into my computer, ripping them, when my ISP was down. They had no information on them so I removed them from the library. I have Windows Media Player set to rip automatically. When I insert a CD into the disc drive, it suddenly closes within 30 seconds, I get no warning or error message. I have tried to troubleshoot the Media Player but have no luck with the steps given elsewhere

:)

 

Windows Media Player unable to rip CD

Hi,

Thank you for posting in Microsoft Community.

A. Are you able to burn CD’s using other programs?

B. Are you getting any error while you try to burn CD?

C. From when are you facing this issue?

If you bring up windows media player, then make a burn list, then insert disk to burn the music it will gray out the burn button. But if you insert the disk then bring up media player it will not be grayed out.

To burn an audio CD do the following:



I suggest you to follow the below steps.

1. Click the Burn tab, click the arrow below the
Burn tab, and then click Audio CD (this is the default choice).

2. Insert a blank CD-R disc into your CD burner.

3. If necessary, click the Clear List pane button to remove all items from the previous burn list.

4. Find the items in your library
that you want to copy to the audio CD.

5. To create a burn list, drag items from the Details pane (the pane in the middle of the library) to the List pane (the pane on the right side of the library).

Refer the below link for further reference:

Burn and rip CDs.

Hope it helps.

Reply us with the update of the issue.

We are glad to help.

 

Cannot burn songs to CD inserted already on to computer Error: insert a blank cd

Hi

In order to understand the issue in a better manner, please share the following details.

• 
  Are you trying to Burn Music on to the DVD inserted?
  
• 
  “Only 5 songs on the cd” is it a Read/ Write disk or a Normal disk (copy write CD)?
  

Let me inform you, if you have a Normal disk with 5songs burnt and saved you will not be able to Burn the new songs again. Until and unless the disk inserted is a Read/ Write CD.

Put an empty disk in the drive open my computer and double click on the CD inserted. And check for the status of the CD, if its CD/DVD-RW drive, if any files appear in explorer greyed out then delete them by clicking "Delete these temporary files".

I suggest you to follow the below steps to fix the issue.

Method 1: if you are trying to copy the songs to CD, follow the below steps.

If the CD is copy right protected. You will not be able to copy songs to the computer if the CD is copy right protected.

Also try to clear the burn list if any old list of songs available and try to copy again and see if it helps.

Method 2: Windows media player settings troubleshooter

Also try the Windows media player settings troubleshooter and see if it helps to resolve the issue.

• • • 
      Select settings in the drop down menu below search and type
      Troubleshooting.
      
    • 
      Click on Troubleshooting
      and select the view all option on the left pane.
      
    • 
      Click on Windows media player settings
      and follow the prompts.
      

Reference:

Burn and rip CDs

Burn CD's with windows 10

Hope this helps. If the issue persists, please do let us know and we would be happy to help you further.

Thank You.

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

Burn and rip CDs

Let us know the results. We will be glad to assist you further.

Thank you.