Windows 10: Windows Media player library is corrupted

PC has a windows 10 Home installed I have updated my PC to the current versionI have updated all my relevant driver's I have reinstalled media player Numerous timesMy question: where else might the media player folder be located outside of %LOCALAPPDATA%\Microsoft since it's not hereMore detailed information: it appears my Windows Media player / library is corrupted. I've attempted to locate the folder by going to %LOCALAPPDATA%\Microsoft\Media Player however. This folder doesn't seem to exsist. I have uninstalled and reinstalled media player and still nothing. Where might this folder be loc

:)

 

Corrupt media plyer library

Hi Tim,

Thank you for posting your query in Microsoft Community.

The error ‘Media library is corrupt’ occurs when the Windows Media Player library database has become corrupted.

To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

• 
  Press Windows key + R, click
  Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click
  OK.
  
• 
  Select all the files in the folder, and then click
  Delete on the File menu.
  

Note: You do not have to delete the folders that are in this folder.

Restart Windows Media Player.

If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

• 
  Press Windows key + R, click
  Run, type %LOCALAPPDATA%\Microsoft, and then click
  OK.
  
• 
  Select the Media Player folder, and then click
  Delete on the File menu.
  
• 
  Restart Windows Media Player.
  

Note: Windows Media Player automatically rebuilds the database.

Hope it helps. Do let us know, if you have any further queries about Windows 10.
We will be happy to assist you.

Thank you.

 

Corrupt media plyer library

Hi Tim,

Thank you for posting the updated status of the issue. Sorry for the delay in response.

If your computer is having problems accessing your collection of digital media files in the
Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted. Follow the steps:

• Press Windows key + W and type
  troubleshooting.
  
• Select troubleshooting.
  
• Select View all on the top left corner.
  
• Run Windows Media Player Library troubleshooter.

You may also rebuild the Windows Media Player database after the troubleshooting.

• Tap or press Windows Key + R, type
  %LOCALAPPDATA%\Microsoft and then click OK.
  
• Select theMedia Player folder, and then right click to
  delete the folder.
• Restart Windows Media Player.

Note: Windows Media Player automatically rebuilds the database.


Please update us with the results. We will be happy to assist you further.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.