Windows 10: Windows Media Player won't burn files onto a CD-RW

My CD/DVD-RW drive is refusing to write it reads OK. Windows Media Player repeatedly says it can't burn the files, after starting and then giving up. The drive is brand-new, just replaced, but my first test after getting it installed resulted in no change. Is there some other part of either the computer Dell XPS 8930 or the OS Windows 10 that could be at fault?Error message: "Windows Media Player cannot burn the files. If the burner is busy, wait for the current task to finish. If necessary, verify that the burner is connected properly and that you have installed the latest device dr

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Burning CD with Windows Media Player

Hi Carey,

Thank you for posting your query in Microsoft Community.

I will be glad to assist you with this.

Firstly, Windows Media Player requires that content intended to be burned to discs be first stored on the computer's hard disk. Therefore, I would suggest you to copy all the songs to a folder first and then proceed to the next step.

Once that is done, I would suggest you to refer to the help article below for steps to burn the CD and check if it helps.

Burn a CD or DVD in Windows Media Player: frequently asked questions


In response to your query, please note that the track information will or will not show depending on the file or whether it is being played on a Text-enabled CD player.

Get back to us with the result. We will be glad to help if you need further assistance.

 

Windows 10, Media Player 12, Burning Audio CD "An Error Occurred" details states "Windows Media Player encountered a problem while burning the file to the disc."

When burning an Audio CD using CD-R or CD-RW I am getting an error from windows media player 12.

"Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list."

Software installed on system is

• Windows 10 build 1803 (x64)
• Media Player 12.0.17134.81
• Nero 2018 Platinum

Using a LG model WH16NS40 drive and Magnavox 52x 700MB 80min disc. My C: drive is a Samsung 500 GB 850 SSD that contains my library of MP3 files. My paging file is managed by the system on a RAID 0 drive D: comprised of 3 Samsung 1 TB 850
SSD drives. Intel i7 7820X CPU and 128 Gigs of RAM.

Steps to reproduce,

1. Open Media player
2. Select enough MP3's in your library to fill the disc (I was using 700 MB discs)
3. Add them to a new bun list in Media Player
4. Insert a CD into drive. (tried both CD-R and CD-RW with same results)
5. From the "Burn" tab in Media Player I selected the "Start Burn" button
6. I immediately was given an error message:
   1. "Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list."
7. Changed to optical drive letter (mine is drive E in media player. Status in media player stated "An Error Occurred"
8. Selected the red X next to file. It said the following:
   1. "Windows Media Player encountered a problem while burning the file to the disc."
9. Press the "Start burn" again and now different files from the same list are causing the error. Never gets to processing the files for the burn
10. Keep pressing "Start Burn" until it works and no errors are reported. No changes of the audio files just clicked the "Start Burn" button.

Burn options in Media player are:

• General
  • Burn Speed - Slow
• Audio CDs
  • Apply volume leveling across tracks - CHECKED
  • Burn CD without gaps - CHECKED
• Data Discs
  • Add a list of all burned files to the disk in this format: - M3U
  • Use media information to arrange files in folders on the disc - CHECKED

I have a video of the this process to back up what I'm reporting


The problem is when I have a large selection of files I want to burn to multiple Audio discs, I have to "baby sit" the process and only process enough files to fill one disc (multiple discs won't retry just moves onto the next set of files). A burn of multiple
discs is a nightmare using Windows Media player and is as pleasant as backing up a 1 TB drive to floppies.

I've seen other posts about un-installing media player (did that), defrag the hard drive (SSD try again), Clean the CD lens, CD's are old technology (really!!!, an excuse I seen on this forum from another user). Redirecting

Please fix Media Player so it won't error out on files that are obviously not the problem. I've been using Media Player since version 10. I've tried others and they either focus on doing too much, poorly or don't have this ability to burn a playlist as
easily at Media Player.

 

Windows Media Player won't burn CDs

Okay. File Explorer could not burn the files. A different program I downloaded could not burn the files. I even tried using an external DVD-RW and it would not burn the CD! Same error message every time.

I tried a clean boot, same result.

I tried to disable Windows Media Player, but it was not on the Programs list. I must have a ghost WMP, because my computer seems to think it doesn't actually exist!