Windows 10: Windows menus don't open

Not sure where to post this, but none of the menu options open. The New Notification panel on the bottom right hand side doesn't open, and neither does the start menu in the bottom left hand side.

I am on an acer aspire laptop, and the brightness setting doesn't adjust anymore either.

I'm playing with the other icons in the bottom left hand corner, and none of them open up or do anything. Wireless icon, sound icon, one drive icon, or the notification icon. Searching the web and windows/Cortana does not do anything either. It doesn't even allow me to type anything.

I have tried restarting (which had to be done through the windows key + x shortcut) and shutting down/waiting/starting up again and neither have worked.

:)

 

Edge and Start menu don't open

Hi,

Thanks for replying to us with the status of your issue.

As the issue still persists, I suggest you to download the media creation tool to install windows 10 and create Windows 10 installation DVD media and try Repairing your Computer.

Follow the below steps:

• 
  Create installation media for windows 10.
  
  Refer to the below link:
  
  Windows 10 herunterladen
  
• 
  Insert the Windows 10 installation DVD in the DVD ROM and restart your computer.
  
• 
  After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from DVD". Press any key.
  
• 
  Select the correct time and Keyboard type.
  
• 
  Click Repair your computer in the lower left corner.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Edge and Start menu don't open

Edge would not open. Start menu would open sometimes, but mostly would display a corrupt message with a button to sign out.

Tried the following that I found on a community page:

Accessed C:\Users\MyUsername\AppData\Local\Packages

Deleted Microsoft.MicrosoftEdge_8wekyb3d8bbwe

Restarted PC

Accessed Windows Powershell and entered cd C:\Users\MyUsername at the c: prompt

Then ran: Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

Now, Edge is gone and only a stripped down Start Menu displays with right mouse click only. Had to resort to Run: iexplore.exe to launch Internet Explorer to access the internet.

Please advise!!!

Subsequently tried this:

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
• Click File > Run New Task
• Make sure you have a check mark beside “Create this task with administrative privileges”
• Type CMD
• Type the following 4 commands at the CMD prompt one by one:
  
  dism /online /cleanup-image /restorehealth
  
  sfc /scannow
  
  powershell
  
  Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
• Close the CMD window.

...and ended up with this (failure) in response:

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could

not be registered.

error 0x80070002: Windows cannot register the package because of an internal

error or low memory.

NOTE: For additional information, look for [ActivityId]

55d26639-65f6-0000-b9fc-d455f665d101 in the Event Log or use the command line

Get-AppxLog -ActivityID 55d26639-65f6-0000-b9fc-d455f665d101

At line:1 char:94

+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : WriteError: (C:\Windows\Syst...ppXManifest.xml:S

tring) [Add-AppxPackage], IOException

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa

nager.Commands.AddAppxPackageCommand

Now what... please advise!

 

Now you've upgraded and activated try performing a clean install.

 

Is there any other option? I have too much stuff I'd lose (I know, I know, everything should be backed up anyway because anything can happen, blah blah blah, but I'm a poor college student without any money to invest in separate hard drives).

If there isn't any fix I'll just revert back to Windows 8.

 

I also don't own any flash drives, so I couldn't do a clean install anyway.

 

Maybe should try a reset first, before a clean reinstall. It allows to keep r files. Go to PC Settings > Update & Security > Recover and click "Get started" under "Reset this PC". I can't guarantee that r files will be safe, but it's very unlikely that a failed reset would cause r files to become corrupt or something like that. can get thumbnail drives for pretty cheap nowadays, for example a 64 GB SanDisk Cruzer Glide is only $26 here Amazon.com: SanDisk Cruzer Glide USB 64GB Flash Drive (SDCZ60-064G-A11): Computers Accessories The only thing bad about the Cruzer Glides is that they are kinda slow, but it's good enough for to back up plenty of files on if have the time to wait for them to copy over.

Update: 128 GB only $32, so might as well buy this: Amazon.com: SanDisk Cruzer Glide CZ60 128GB USB 2.0 Flash Drive- SDCZ60-128G-B35: Electronics

 

Yeah, I haven't even been able to pay rent this month... so going out and spending money on something I don't need when I still have to pay for food isn't in my priorities. *Tongue

I shut down the computer, removed the battery, and just let it sit while cooking dinner, came back, put everything together, and started it up again and so far everything seems to be working okay.

 

Great. Be sure to let us know if it starts misbehaving again.