Windows 10: Windows Mixed Reality says 12900k is not compatible

Windows Mixed Reality says 12900k is not compatible with WMR?Any solutions?

:)

 

Windows Mixed Reality Compatibility

Hi,



Thank you for writing to Microsoft Community Forums.



Seems that there is a concern with the graphics driver, which is not tested for mixed reality feature and this information is provided by the mixed reality portal.



While researching on the graphics card that is installed on the PC, should be compatible. However, we would suggest you to update the NVidia graphics card from

Device Manager and check. If the issue persists, then uninstall the driver completely from the Device Manager and reinstall it freshly from the NVidia website.



I would suggest you to post your query in
Windows Mixed Reality Developer forums, where we have experts and support professionals who are well equipped with the knowledge on Mixed Reality to assist you with the appropriate troubleshooting
steps.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows Mixed Reality Compatibility

On the Mixed Reality PC Check it says everything is Compatible but my Graphics Card isn't (my graphics card is a NVIDIA GeForce GTX 1650 with Max-Q Design) but on the Mixed Reality Portal it says my graphics card might work but hasn't been tested yet.

Would my pc be compatible or would it not work?

The Mixed Reality Portal is on the left and the PC Check is on the Right

 

Locked out of Windows Mixed Reality Ultra

Hi,

There are several aspects that can contribute as to why Windows Mixed Reality Ultra is not accessible with your device. This includes graphics driver compatibility, processor compatibility or the version of Windows 10 being used need to be updated to name
a few. For us to resolve your concern, kindly answer the questions below:

• What other troubleshooting steps have you already attempted?
• Did you remove the USB 3.1 PCIe card when you attempted to use the built-in USB ports on your device?
• If the answer is yes, did you also reinstall the USB device drivers?
• Have you tried to use the different USB ports available on your device?
• Did the issue occur only in a specific game or did any mixed reality game you tested have the same results?
• Which version and build of Windows 10 is installed on your device?

As a recommendation, we suggest that you follow the steps on this
link to reinstall the USB “eXtensible Host Controller” driver and then check if you can now access
Windows Mixed Reality Ultra. Take note that these steps also apply to the USB 3.1 PCIe card you installed.

If you want to test the USB 3.1 PCIe card once more, make sure to follow the same steps in the article regarding the driver that needs to be used.
Also, check the section in the article about the self-powered USB port as this may be one of the causes you're not able to run
Windows Mixed Reality Ultra.

We look forward to your response to our queries.