Windows 10: Windows mutes all sounds when entering lock screen

Discus and support Windows mutes all sounds when entering lock screen in Windows 10 Software and Apps to solve the problem; Hi,my ASUS Zenbook laptop with Windows 11 mutes all sounds music from Youtube on Chrome, video played on VLC when entering lock screen. Even though it... Discussion in 'Windows 10 Software and Apps' started by Stanisław_199, May 8, 2024.

  1. Windows mutes all sounds when entering lock screen


    Hi,my ASUS Zenbook laptop with Windows 11 mutes all sounds music from Youtube on Chrome, video played on VLC when entering lock screen. Even though it displays what song is played on the lock screen. I press Win+L and immediately music is muted.It also happens when display is turning off after timeout set in power management settings - computer is not going to sleep, as sleep timeout is much longer.I can't find any information on the internet how to stop muting all sounds.

    :)
     
    Stanisław_199, May 8, 2024
    #1

  2. Windows 10 stuck at lock screen, unable to enter password

    Hi Aaron,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Please do let us know the following to understand the issue and assist you better:

    • What is the make and model of your device?
    • Are you trying to log-in using Microsoft account or local account?
    • Are you trying to enter pin or password?

    Assuming that this issue might be because of keyboard, I suggest you to use on-screen keyboard from the lock screen and check if it helps.

    Steps: From the lock screen, click on Ease of access and click on On-screen keyboard.

    Hope it helps. Reply to the post with an updated status of this issue and required information. We will be happy to assist you further accordingly.
     
    Deepika Gowda, May 8, 2024
    #2
  3. Sounds mutes automatically

    Hello,

    I request you to try the methods below:

    Method 1:

    Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the playing Audio troubleshooter.

    Method 2:

    Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

    I request you to follow the below steps:

    Step 1: Uninstall the Sound card Drivers

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
      remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and the restart the computer if prompted.
    • After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website.

    Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

    I also request you to follow the below article:

    Fix sound problems

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), May 8, 2024
    #3
  4. dalchina Win User

    Windows mutes all sounds when entering lock screen

    CAPS LOCK sound warning not working

    Hi, here are some ideas: see if one works for you. Keep a list of what you try. If no success, please post back listing what you've tried. Thanks. Tutorial (from -- the Tutorials section): Turn On or Off Narrator Caps Lock Warnings while Typing in Windows 10 Caps Lock Has Lost Its Beep. (last post)
    Windows mutes all sounds when entering lock screen 344639d1630246472t-caps-lock-sound-warning-not-working-1.jpg
    This is likely to be one of those where, as I don't know what you've already tried, I'll have spent time suggesting what you have tried. That's why I asked for a clear list of what you have tried. Do you see this when you toggle caps lock?
    Windows mutes all sounds when entering lock screen 344641d1630247019t-caps-lock-sound-warning-not-working-1.png
     
    dalchina, May 8, 2024
    #4
Thema:

Windows mutes all sounds when entering lock screen

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