Windows 10: Windows needs to scan your drive and repair

Often when I plug in media this message comes up and invariably when I follow it's advice it ends up in tears. Not once have I need to scan and repair for the filesystem on the media to be read without issue. So why on earth is windows 10 posting this message. I've come across many user who are not tech savvy and also fall foul of this idiotic message only for all their data to be corrupted and lost.

:)

 

Scanning and repairing drive (C Windows 10

Hi,

Windows 10 may have encountered a system file corruption after it was turned off while it was scanning and repairing drive (C. For us to help you access your computer and end the scanning and repairing loop, we suggest that you perform a startup repair.
Kindly follow the steps below:

• Start your computer from the installation media, Insert the DVD or USB flash drive and restart your computer. Press a key once you see a message that says
  Press any key to boot from DVD.
• On Install the Windows screen, select Repair your computer to the
  Windows Recovery Environment.
• On the Windows Recovery Environment, on the Choose an option screen, select
  Troubleshoot.
• Select Advanced options. Under Advanced options, select
  Startup Repair.
• Startup Repair will now start Diagnosing your PC, and will perform an automatic repair.
  

Meanwhile, if you don't have a disk or USB, download the ISO from a different computer and try creating a bootable disk or USB. Kindly refer to this

link and follow the second option that says Using the tool to create installation media to install Windows 10 on a
different PC.

Please get back to us with the results.

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Windows defender custom scan does not scan external drives

I have Defender Windows 10. I tried using custom scan to select and scan external drives. The screen listing the drives comes up, but the "OK" button remains grayed out so unable to scan any of the drives listed. Any suggestions would be appreciated.