Windows 10: Windows not detecting bluetooth headset microphone treats headset as just headphones

Using JBL 750BTNC headset with Windows Bluetooth works well on other devices both for output headphones and input mic built into headphonesUntil about a week ago this headset worked well with the PC via bluetoothStopped working in the middle of a Teams call - I reset/restarted everything, disconnected and reconnected bluetooth - then when I initially could not select the headset microphone I then bluetooth re-paired the headset.Since that time Windows refuses to recognise the headset as anything other than headphonesThe mic on the headset works with all other devices - suggesting not a har

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Bluetooth headphones connect but headset portion does not


All,

I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally. But, as shown below, the headset portion is showing as disconnected. But there is no way to connect it.





I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?

 

laptop not detecting headset microphone

I want to use the microphone attached to the headset as I just bought the headset but my laptop is still using the built-in mic and the headset mic is not detected.

 

Bluetooth headset doesn't get detected as audio device automatically

Win10 Pro x64 1809
Headset: August EP650 (Bluetooth v 4.2)
Portable TV, Portable Freeview Digital TV, Handheld TV, Bluetooth Speakers, Bluetooth Headphones, Bluetooth Receiver, Bluetooth DAB Radio, Clock Radio, TV Aerial

Bluetooth dongle: MPOW MPBH079AB (Bluetooth v 4.0)
Mpow ® | Match Your Smart Life

I've got the headphones paired via Bluetooth but when clicking on the sound icon in systray there's no option to quick switch.

To get audio through the headset I have to go to Devices and Printers, right-click the headset icon, select Control, then I get the following window:





I then have to choose Connect.

Only then does the option to switch audio appear in the sound pop-up





I'm not sure what is required to get the headphones detected automatically - is it a limitation of the headset or my Bluetooth dongle?