Windows 10: Windows not detecting capture card, cables are fine, new capture card because i thought old...

Windows not detecting capture card, cables are fine, new capture card because i thought old one was fried, but its just windows thats fried

:)

 

Having issues with the new update and capture card

Hi,

Welcome to Microsoft Community and thank you for posting your query.

To understand the issue better, I would like to know do ‘’when you say update’’ do you refer to November update (Windows 10 Version 1511)?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I recommend you to uninstall/reinstall the capture card driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for the device (Capture card) and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  

Go to the capture card manufacturer website, download and install the latest capture card driver.

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Game Card Capture HDMI/USB

So I am trying to plug in my game capture card, I have 3 different kinds, and none of my streaming programs are detecting any of them. I have tried all 3, many different ways as well as unplugging/rebooting everything. Am i doing something wrong? Is it my computer? I just streamed my switch using one of the game cards on my HP laptop the other night and it worked fine. I just got a new All in one HP desktop and it isn't reading any of the Game Capture Cards. I've tried hdmi port, USB, SS Usb, as well as a new one that uses the USB and plugs directly into the switch (I watched a YT video on it and did the steps exactly like the guy and it still did not work). Is this desktop just not compatible with Game Capture Cards? I also just used HDMI to HDMI directly from the switch to the desktop and obviously that did not work either. Help!

 

Having issues with the new update and capture card

I tried this but still can't see my capture card and the manufacturer told me they have no drivers for windows 10

what else could you suggest