Windows 10: Windows not loading how can I get my user files

Discus and support Windows not loading how can I get my user files in Windows 10 BSOD Crashes and Debugging to solve the problem; I've had my laptop crash during a Windows 10 update and since then Windows is not loading anymore. I've tried various suggested fixes like booting from... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FrankieSmith2, Jan 19, 2021.

  1. Windows not loading how can I get my user files


    I've had my laptop crash during a Windows 10 update and since then Windows is not loading anymore. I've tried various suggested fixes like booting from a USB stick, uninstalling the last Windows update, startup repair, reset the PC while keeping the user files and nothing works.


    My question is the following: while I did some backup of important files, I've still got some files under my user profile which I would like to get back. Is there a way to get those files back?

    :)
     
    FrankieSmith2, Jan 19, 2021
    #1
  2. VinceB Win User

    User Profile Service Service failed! User profile cannot be loaded.


    Brink:
    I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


    SAM
    This file is in use.
    Enter a new name or close the file that's open in another program.

    _______

    I am at a loss, since I am not running any other program!

    Any suggestions?

    The SAM file is listed as being 64KB file size.
     
    VinceB, Jan 19, 2021
    #2
  3. deving Win User
    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Jan 19, 2021
    #3
  4. trog100 Win User

    Windows not loading how can I get my user files

    Why does my PC load faster?

    when windows loads it has a list of files to load.. if it cant find a file on its list it has several tries to load it before giving up and moving on to the next one..

    for this reason missing or corrupt files can slow down the boot time significantly..

    trog
     
    trog100, Jan 19, 2021
    #4
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Windows not loading how can I get my user files

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