Windows 10: Windows not working properly

A few days ago, I randomly kept on receiving blue screens making my pc restart. I can't remember whether the cause was because I just updated or installed something but my PC worked fine before. I built it myself and I've had it for nearly a year now with Windows 10 and it's worked perfectly. I tried troubleshooting it but when I tried Startup Repair it didn't work and said Automatic Repair couldn't repair your PC. I think I did a system restore but that didn't work. I then tried uninstalling a recent quality update I'm not sure if it worked or not because it said a problem occurred. But the

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Windows not working properly

Thank you for the information.

We suggest that you try to run Hardware and Device troubleshooter using the steps below:

• Write Troubleshooting in the search box and hit enter.
• Select the Hardware and Device options from the list.
• Click Run the troubleshooter.

We also suggest that you update the keyboard driver and check if it work.

Hope it helps. Keep us posted.

 

Windows Hello not working properly

Hi Jim,

For us to properly isolate the issue with your Windows Hello, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
• To make sure that we have not missed on anything, what specific troubleshooting steps have you done so far?

In the meantime, we suggest that you try reinstalling your camera driver to resolve the issue.

We look forward to your response.

 

HP 15-r029wm Notebook PC windows 10 keyboard not working properly

Hi,

I realize that the keyboard is not working properly. I will try to help you with this issue.

• 
  Did you make any changes to the PC prior to this issue?
  

Suggest you to plug in an external keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.