Windows 10: Windows.old size bigger than reported at disk cleanup

Windows.old as reported in disk cleanupAs reported in explorer.exe

:)

 

DISK CLEANUP

Hello,



Thank you for writing to Microsoft Community Forums.

1. Which files are you trying to delete using disk clean up?
2. Which version of Windows are you currently using?

Please reply back with the information to the above questions in order to provide you with appropriate troubleshooting steps:



I understand that you are trying to free up memory using Disk Cleanup. If you are trying to delete files using disk cleanup on Windows 10, I suggest you to refer the following article on

Disk cleanup in Windows 10 for steps to perform disk clean up on your PC.



Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

disk cleanup

Hi joysoder, to properly and safely delete any files not required by your system, run Disk Cleanup twice as explained below. Each time select everything in the list and delete them. Disk Cleanup will not suggest deleting anything that is not safe to delete
. . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete

 

Storage showing as double the actual SSD size

Running Windows 10 Home 20H2 (Build 19042.964) on an AMD based Windows Surface Laptop 4 with 512GB SSD.

Even though it has a 512GB SDD as confirmed by both disk management and file explorer, settings -> system -> Storage reports the size as 951GB! I have searched but struggling to discover how to get it to report the real size.

Per the image below it shows

• 553GB used - bigger than the size of the SDD
  519GB in system & reserved

System and reserved breaks down per this screenshot




Have tried various options including disk cleanup, SFC and DSIM to get it to report the correct size but to no avail. Any suggestions on how to correct this much appreciated?