Windows 10: Windows OS and office 365 licensing.

MurtazaMerchant · May 8, 2023

I want to buy licenses for Windows 10 OS and office 365 for one of my clients which is spread accross US and Asia region. If i buy this licenses in bulk from US and use this licenses in Asia pacific region , is it allowed ?

:)

Douglas Clelland · May 8, 2023

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

Turned on Cortona in the Office 365 Admin portal

We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

trikeyz · May 8, 2023

Windows account cant access Office 365 Family license

My husband recently renewed his Office 365 and shared the license with me (as he had done previously). Since this renewal, i am unable to use the Office license if i log into windows under the same MS account as i use for Office 365.

my MS account shows that the license is shared with me.

if i log into windows under another (local) account, i can use the Office 365 shared license (I log into office 365 using the MS account)

if i log into windows under the MS account, then log into Office 365 under that same MS account, it says i am not licensed to use Office 365.

After a 3 hour chat session with MS, it was concluded that i will need to log into windows under a different account if i want to use the MS Office license. During that 3-hour session (and before) we uninstalled/reinstalled office, and deleted numerous license
keys, to no avail. The tech decided that my windows account must be corrupted, and since he was an Office tech (not a Windows tech), he didnt know how that could be fixed, other than to use separate accounts for Windows and Office.

I can live with having 2 different accounts (1 for windows and 1 for office) but this seems like a dumb solution, especially when it used to work fine until this recent renewal.

Any insight welcome.

T

Brink · May 8, 2023

Office 365 Home and Personal Licensing and Activation Improvements Office

Since launching Office 365 to consumers, we have heard feedback from customers about the challenges in installing and using their office subscription across multiple devices. The first step in addressing this issue happened in October 2018, increasing a single user’s device limits to five (meaning they can concurrently use five devices) for Office 365 Home and Office 365 Personal. Our next step in simplifying use across multiple devices will streamline the activation of a user’s device.

Beginning in May, we rolled out the following changes to customers on PCs, followed by Mac devices in July.

For customers, here’s what stays the same:

Sign in to activate Office: Users will continue to sign in to activate Office on their devices. When single sign-on is enabled, Office detects the user’s credentials and activates Office automatically.

Sign-in limits: Users will be able to install Office 365 on all their devices and be signed in to five at the same time. This includes any combination of PCs, Macs, tablets, or phones.

It's important to stay signed in while you use Office on your device. This is what keeps your Office installation activated and ready to use.

Here are the changes that you may notice:

No more prompts to deactivate: Users can install Office on a new device without being prompted to deactivate Office on another device.

Automatic sign-out: When a user reaches the sign-in limit (five devices), instead of being prompted to deactivate, the user will be automatically signed out of Office on the device where Office has been least recently used. The next time the user starts Office on that device, the user will be prompted to sign in to activate Office.

For more information on how sign-in works on devices where Office 365 is licensed, please visit this support article: https://support.office.com/en-us/article/how-sign-in-works-in-office-365-1d646e83-1585-4278-8daf-d4a...
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Source: https://techcommunity.microsoft.com/...on/ba-p/788745

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Windows 10: Windows OS and office 365 licensing.

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