Windows 10: Windows PC Locked behind Email address that no longer avalible.

Hi Microsoft, I am trying to help my 60 year old family member get into a Microsoft account that is locked behind a email address that no longer available, its a @charter.net, which is now actually @specrum.net, however they no longer have spectrum, and haven't for a few years now, spectrum is refusing access to the email account, and the computer is locked because the sign in is @charter.net. I contacted support and they said your no longer a customer so kick rocks, and contact Microsoft. Microsoft no longer has a 1-800 number to call, they say use this site. This site has no live chat supp

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

How to delete suggested email addresses in Windows 10 APP 2023

There are tons of suggested email addresses that show up in a drop down menu when I am starting to type an email address into the "To:" field, when composing a new email, in Windows 10 app. They are not listed on my contacts. How can I delete these so that only the ones I use often show up? Redirecting.
This thread is obsolete, and the steps DO NOT apply.

When following step 1) you begin typing the email address to have the suggested emails pop up - and you cannot right click, select, open contact properties at all.

When following step 2) This step is entirely ignorant of the fact that these "suggested" emails that pop up - are NOT in the contacts list.

Can someone please explain how to remove this woefully annoying "Suggested" contact, with a current method, please?

 

Windows Mail -delete bogus email addresses

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing in Mail app while adding the email address.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail and Calendar app installed?
  

• Are you aware of any changes on the PC prior to this issue?
• Does this happen for all the emails?
• Do you see the unknown email address when typing in the "To" filed or does it add automatically while you send?

The suggestions of email address can be from the emails that you may have received or sent. You may want to search the mailbox if emails from this address exists.

Meanwhile, we would suggest you to perform these steps and check.



Step 1: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 2: Reset App

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the
   Mail and Calendar app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.

Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator