Windows 10: Windows photo app closes after attempting to trim

Discus and support Windows photo app closes after attempting to trim in Windows 10 Software and Apps to solve the problem; Hello I've been trying to trim a recording and when I trim the front so it starts later on in the recording it works just fine. However when i try to... Discussion in 'Windows 10 Software and Apps' started by dave lee1, Jun 27, 2023.

  1. dave lee1 Win User

    Windows photo app closes after attempting to trim


    Hello I've been trying to trim a recording and when I trim the front so it starts later on in the recording it works just fine. However when i try to also trim the end so it ends earlier as soon as I click the trim thing the app just closes.

    :)
     
    dave lee1, Jun 27, 2023
    #1
  2. martin Win User

    Photos app - trim a video - error

    Hello,
    I am trying to use the built-in Windows 10 Photos app to trim a video.
    I have the video playing in the Photos app and click "Trim Video" at the top.
    I move the sliders to select the start and end points.
    I click "Save a copy" at top-right.
    The app says "It looks as though you don't have permissions to save changes to this file. Try saving a copy instead."
    Having just clicked "Save a copy", I am confused as to why this error message is appearing.
    I've tried copying the .mp4 to my VIDEOS folder on C: drive with the same result.
    Some research has suggested to run the Photos app as Administrator, but I can't figure out how to do that.
    Any suggestions on how to trim a video would be appreciated!
    Thanks,
     
    martin, Jun 28, 2023
    #2
  3. Cannot save trimmed videos using the Photos App

    I have a couple videos that I want to trim down in the Photos App; however, every time I attempt to trim the video, Photos would crash. After crashing, a trimmed file of the video would show up, but I cannot view the new clip.
     
    KernelCatsup, Jun 28, 2023
    #3
  4. Naresh_K Win User

    Windows photo app closes after attempting to trim

    Editing (trimming) a video in Windows 10's 'Photos' App automatically saves copy with wrong date.

    Hi,



    Thank you for writing to Microsoft community forum.



    I appreciate your interest in Photos app. We did try to reproduce the issue on our test systems and trimmed video was saved with the date and time on which it was edition. So the issue could be with photos app as you mentioned that you system time
    is correct. I would suggest you to follow the steps mentioned in the article:
    Fix problems with apps from Microsoft Store. You can also try to re-install the app
    using PowerShell. Here are steps to re-install photos app:

    1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
    2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    3. Once the above command is successful. You can either install the app from the store or type the following command in PowerShell:
      Reinstalling apps: Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    Regards,
     
    Naresh_K, Jun 28, 2023
    #4
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Windows photo app closes after attempting to trim

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