Windows 10: Windows Photo App crashing on video trim action

Hello,

There is a Event log


Faulting application name: Microsoft.Photos.exe, version: 2018.18041.15530.0, time stamp: 0x5b08a8a1
Faulting module name: SharedLibrary.dll, version: 1.7.25531.0, time stamp: 0x597af36c
Exception code: 0x80004003
Fault offset: 0x0000000000493b3f
Faulting process id: 0xfa0
Faulting application start time: 0x01d4149120fd2273
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18041.15530.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x64__8wekyb3d8bbwe\SharedLibrary.dll
Report Id: 6a49d93f-4e04-43b3-8ae9-180077932085


Could You help me?

:)

 

Cannot save trimmed videos using the Photos App

I have a couple videos that I want to trim down in the Photos App; however, every time I attempt to trim the video, Photos would crash. After crashing, a trimmed file of the video would show up, but I cannot view the new clip.

 

can't trim a video using Photos app

I'm trying to do a quick trim on a .mov file in the Microsoft Windows Photos app. When I have the file open and click the trim icon, I get a blue dot I can use to advance to the point of the video I would like it to end, but when I go to save it, that option
is grayed out. I see no other options. This leads me to believe there is nothing edited to save. If this is the case, how do I trim the video and then save it?

Tricia

 

Edit Video in Photos- Trim

Hi,

You can trim the beginning and end of a video so your movie shows only the part of the video you want.
To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

• What is the build and version of Windows that you’re using? To check, type
  winver in the Search box, select the resulting command and send us a screenshot of the information window.
• What is the name of the application used when capturing videos?
• Is it happening to all the videos that you captured?
• What video player are you using to watch this video file?

We look forward to your response.