Windows 10: Windows Photo Viewer can't display this picture

lMy new laptop has 8GB RAM, an 11th gen Core i5 CPU, and nothing else is running other than File Explorer. However, if I open another picture in the same folder, enable Slide Show, this file will display without issue. Other image viewing apps [Photos - which I cannot STAND], IrfanView, Edge, Chrome, Paint - the image shows up, no problem. So what's in this file that Windows Photo Viewer doesn't like?Here is a link to this picture a Pixel 5 screenshot of Words With Friends2: https://docs.microsoft.com/answers/storage/attachments/166489-screenshot-20220119-165628.pngHelp, please!

:)

 

Picture formats Windows Photo viewer will display in Windows 10.

Hello James,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.

Before assisting further, I would like to ask you few questions:

• 
  Do you mean Photo app?
  
• 
  Are you not able to open a picture format type in the Photo app?
  

Photo app supports all picture format types to display on the screen. It will not open the photos whose picture format is not set to open in Photo app viewer. Set the Photo app viewer as the default picture viewer to the open pictures in that particular
app.



To set Photo app as the default photo viewer, follow the steps below:

• 
  Press Windows logo key on the keyboard, type Settings and select the top most search result.
  
• 
  Click on System option from the window and select
  Default apps from the left side panel of the screen.
  
• 
  Under Choose Default apps, click on
  Photo viewer option and choseWindows
  Photo app.
  
• 
  Close the window and check if the changes are effective.
  

You can also set different photo viewer applications for different picture formats by following the steps below:

• 
  Press Windows logo key on the keyboard, type Settings
  and select the top most search result.
  
• 
  Click on System option from the window and select
  Default apps from the left side panel of the screen.
  
• 
  Scroll down the page and click on Choose default apps by file type.
  
• 
  Click on the file type from the window and select an application to make it as default from
  Choose an App window.
  
• 
  Close the window and check if you are able to open different file formats in the set defaults viewer applications.
  

Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Unable to open pictures in Windows Photo Viewer on Windows 10.

Hello Jeff,



Thank you for keeping us updated on the query. We apologize for the delay in response.



Please reply:

• Do you have Windows Photo Viewer files on your PC?
• Did you check if Windows Photo Viewer is present as a Default application to view photos on your PC?

I suggest you to check if Windows Photo Viewer option is present as a default application to view photos by following steps below:

• Press Windows logo key on the keyboard, type Default programs and select the top most search result.
• Click on the default set photo viewer application under Photo viewer and check if
  Windows Photo Viewer is present under Choose an app window.
• If yes, click on Windows Photo Viewer, close the window and check if the changes are effective.

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

windows photo viewer can't open this picture

Here's a recent thread about the same issue that may help...

Windows Photo Viewer Can't display pictures copied from 'Your Phone'