Windows 10: Windows Photo Viewer Issue

Hello Team,I'm using a Windows 10 desktop on which I'm trying to open a .heic extension photo but it won't open on my desktop. My Microsoft apps are all up to date but still facing the issue. I even tried to install a third-party app so that I can View those files but every time I try to install the app I get an error and the app won't install. What should I do to resolve this?Best Regards

:)

 

photo viewer

Hi,

There are several reasons why this issue occurs, such as corrupted system file or your graphic driver needs to be updated. To isolate your issues about viewing photos in
Windows Photo Viewer, we just have a few questions:

• Is the issue the same with a different image file format?
• Have you tried using the Photo app to check if the issue is the same?
• Is the issue only occurs with the photos that were captured using your DSLR camera?
• Have you tried downloading photos online and check if the issue is the same?
• What troubleshooting steps have you done so far?

In the meantime, to troubleshoot your issue in using the Windows Photo Viewer, we suggest that you run the Windows apps troubleshooter. To do so, click on this
link. If the issue still persists, we recommend that you update your graphic driver. To do this, we suggest that you follow the steps provided on this
link.

Please post back with the result for further assistance.

 

Unable to open pictures in Windows Photo Viewer on Windows 10.

Hello Jeff,



Thank you for keeping us updated on the query. We apologize for the delay in response.



Please reply:

• Do you have Windows Photo Viewer files on your PC?
• Did you check if Windows Photo Viewer is present as a Default application to view photos on your PC?

I suggest you to check if Windows Photo Viewer option is present as a default application to view photos by following steps below:

• Press Windows logo key on the keyboard, type Default programs and select the top most search result.
• Click on the default set photo viewer application under Photo viewer and check if
  Windows Photo Viewer is present under Choose an app window.
• If yes, click on Windows Photo Viewer, close the window and check if the changes are effective.

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Replacement for photo viewer

Win ver 19041.388

Just do not like this "new" photo viewer, it is just cumbersome to operate, lot of extra steps etc. I like the older Win photo viewer, however since JPG files are saved as "unhandled Extension handler finder", *Confused I need something else. Appreciate any suggestions that is not overly optioned, just a simple viewer. Tx