Windows 10: windows photos app crashing when searching for photos.

Hi all


My windows photos app is crashing when trying to search for photo's on my Iphone 11

, I am only trying to take around 1500 photos from it and still crashes.


I see i am not the only one having this problem.


I have tried everything to get it up and running.


any idea of a future fix?


thanks

:)

 

Photo App Crashes

The latest Microsoft update on 8/28/2015 fixed the crashing problem.

 

Windows Photos App crashes


So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

Information about the error:
This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

I found two intresting facts about the error:
- If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
- I created a new local account and the app does seem to work on that new account until now.

Steps I have tried:
- Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
- Reregister the App - did not change anything
- Scan the System with sfc and dism - no errors
- Use System resstore - see above, did only work for a few minutes.

Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...

 

Photo App Crashes

OK, I tried this, and it worked! I used option 2, suboption 3. Photos is now working as it should...(it's still a crappy app, but it's working).