Windows 10: Windows photos app not working - images not opening

I recently bought a new laptop and right away there were problems with the windows photo app - when i open a picture, the app opens but it does not display the picture, instead it shows is a plain white screen.

This doesnt happen everytime but if it will happen at least with every 5th picture i open, often less.

Iv tried repairing and resetting the app but nothing works.

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

Windows 10: Photos App is not working while opening pictures.

Hi Lowana,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if photo app is corrupt or there is change in photo app settings.

To assist you better, please provided us the information below:

• Have you tried to checked the issue by opening pictures present in the external USB drive?
• Have you made any changes in the photo app prior to the issue?

I recommend you to follow the steps below to run Windows Store apps troubleshooter and also check if you are able to access photos app through search bar.



Step 1: I suggest you to run Windows Store apps troubleshooter from the below Microsoft Help Article and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: I recommend you to check if you are able to access Photos app through search bar.

1. Click on Search bar.

2. Type "Photos" without the quotes in the search bar and click on it.

3. Then check if you are able to open the app.

Please get back to us with an update on issue with opening pictures through photos app, we will be happy to help.



Thank you.

 

How to bring back Photo Viewer in Windows 10?

Unfortunately, none of the above answers worked for me, but they pointed me in the right direction.

1. Right-click on an image in Windows Explorer, choose Open With, then Choose another app.
   
2. In the dialog, scroll down and click on More apps, then `Look for another app on this PC.
   
3. Then, at the bottom right, choose All Files (*.*) instead of Programs (*.exe ...), then navigate to C:\Program Files\Windows Photo Viewer and choose PhotoViewer.dll.
   
4. Photo Viewer opens. Close it.
   
5. Repeat Step 1: Right-click again on the image, choose Open With, then Choose another app.
   
6. Again scroll down to click on More apps.
   
7. Now Windows Photo Viewer appears in the apps list. Choose it and click on Always use this app to open .png files.
   

Once you did steps 1-4, you don't have to repeat them for other file types. Steps 5-7 should suffice.