Windows 10: Windows Photos displays blank screen with audio when viewing motion photos taken from...

As the title says, Windows Photos can display motion photos taken on my Samsung Galaxy S22. However, every picture I've taken after May 13th, when I click the button to display "motion" the screen is blank, but I can hear the picture's audio. Motion photos taken prior to May 13th display OK. All motion photos display OK on the phone itself.Photos are automatically backed up from phone to PC using One Drive.

:)

 

photo viewing problems

Hi, sorry has taken a while to get back to you. Haven't changed anything on phone, just noticed blanks appearing on live tile. Went to view photos and have lines of blanks through my albums. If I open on the blank photo it appears distorted, squashed up
and then crashes out of viewing like lock screen going on

 

Photos not displayed by Taken Date

You missed something.

When I scanned the photos I erroneously identified them as 1968 and filed them in a folder (such as 01-1968) in a folder 1968 in Pictures. When I realized the wrong year, I changed the Taken Date of each photo to 1969, renamed the folder 01-1969 and moved
it to a folder 1969 in Pictures.

File Explorer lists everything correctly., but the Photo app still displays the photos as 1968.

Bill

 

Photos not displayed by Taken Date

I've scanned photos into my laptop and used File Explorer to correct the Taken Date. I file them by Year and some Years have Folders for Month. Some of them have been changed and refiled.

The Photo app doesn't display them by Taken Date.

File Explorer has a Folder for My Photos 1969, but photos moved from My Photos 1968 to My Photos 1969 and Taken Date changed to 1969 still are displayed in 1968.

I'm using Win 10 and it's up to date.

Bill