Windows 10: Windows problem when plug-in the screen resolution decreases

My computer is dell XPS 13 9310 with windows 11 when I plug in the charger the screen effictions becom toomuch low and screen bling for one time if any one know plz reply me![Original Title: Windows problem]

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Screen resolution suddenly decreased Windows 10

My screen resolution suddenly decreased. I use (legal) win 10 for 3 years, reinstalled about half years ago. Last week my screen suddenly turned to black and then it came back with a lower resolution. Since then I cannot fix it, tried a lot of things.

1. Desktop Resolution
   

Obviously first I've checked the Resolution in the desktop's properties. (The highest one is 1600x1200 and I've set that for comfort but it's scretched).

1. Default properties
   

Then I checked the default properties where I saw (and I don't know if it was different before the problem but I guess) Processor, DAC, Adapter, BIOS details are unknown (Grafics mem/Shared mem: 3967MB,Dedicated/System videomemory: 0MB) in the modes I can't change for a higher resolution because the monitor goes off if I set any higher. The monitor type: Generic PnP Monitor and Microsoft Basic Display Driver.

1. Update drivers
   

Then I've tried to update the adapter (auto detect says it's up to date, I don't know what does adapter mean so I cannot download a driver for it but I've downloaded "driver talent" that couldn't install a ATI Radeon 4000 HD because device was not recognized). Then I've tried to update monitor (up to date, and if I download the most recent driver it is not change anything, ASUS VW223D monitor type).

1. Uninstall, disable
   

In device manager I've tried to disable monitor to force re-recognition but it didn't work. Then I've uninstalled and restarted the computer. It didn't work as well. Then I used Display Driver Uninstaller, PC showed blue screen death then restarted. It couldn't boot so I pulled off everything then back, turned off power took out little battery and the memory cards then back. Then after a couple restart it could boot. Problem was the same but I've waited because I thought it is because of the uninstall, and after 1 hour it worked. Changed the screen to the proper resolution. It took for 10 or 15 minute, then it turned back to the low resolution.

1. What's next?
   

Some info: I have integrated video card, so the graphic specific stuff has always ran slow but it is acceptable for me. I use HDMI sometimes (but now it's not connected, and there's no other screen) I've checked cables, and screen with laptop (by the way it a desktop pc) and other monitor, everything worked well. Windows didn't update (I mean shortly) before the problem. CPU: AMD Athlon II X3 425

So I need solution, I don't want to reinstall windows (my experience it's not permanently problem will come back after a little time) or replace anything in PC. Is there any tips that I could try out?

EDIT:

I found some kind of solution with the GPU overclocking (on GPU with ATI Radeon driver) They suggest to raise the voltage or decrease the CPU clock. I don't want to try it before I'm not sure that It can't make any harm. Is there anybody who had used this solution for some problem?

PS: Sorry for my grammer mistakes!

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Windows 10 - Screen Resolution Problem

Hi Watashi,

Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How to: Install and Update drivers in
Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• 
  Type Change screen resolution in the
  Search box from the desktop.
  
• 
  Under Resolution search for the
  Recommended resolution and click on Apply.
  
• 
  A windows pops up saying "Keep these display settings", then select
  Keep changes.
  

I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.



Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be happy to help you.