Windows 10: Windows Quick Assist "View Screen" option is grayed out

Discus and support Windows Quick Assist "View Screen" option is grayed out in Windows 10 Network and Sharing to solve the problem; Any suggestions on how to use Quick Assist in view-only mode instead of full control? The View Screen option is grayed out. A number of people have... Discussion in 'Windows 10 Network and Sharing' started by David P Isaac, Dec 31, 2019.

  1. DAVID P ISAAC
    David P Isaac Win User

    Windows Quick Assist "View Screen" option is grayed out


    Any suggestions on how to use Quick Assist in view-only mode instead of full control? The View Screen option is grayed out.


    A number of people have this problem but no answer was posted and the thread was closed.

    Full control mode works fine, but I don't want to take responsibility for actions on the assisted user's machine, so the View Screen option is needed.

    :)
     
    David P Isaac, Dec 31, 2019
    #1
  2. JOHNY W
    johny w Win User

    In Quick Assist, "View Screen" is Grayed Out. How to fix?

    In Quick Assist, "View Screen" is Grayed Out. How to fix?
     
    johny w, Dec 31, 2019
    #2
  3. BLACK PANTHER
    Black Panther Win User
    "Gray Screen of Death"

    Thanks for your informative post!

    I had solved my 2D & gray screen issue using advice posted by erocker (see below)
    Mainly it involves creating a profile and putting higher 2D clocks:

     
    Black Panther, Dec 31, 2019
    #3
  4. JOSHUA HER1
    Joshua Her1 Win User

    Windows Quick Assist "View Screen" option is grayed out

    Quick Assist

    Hi Henry,

    It's possible that your computer's Internet Options is not set properly, that's why you're experiencing issues with Quick Assist. Kindly make sure that your computer is allowed to save encrypted pages by following these steps:

    • Type internet options on the search bar.
    • Click on Internet Options.
    • Click on Advanced.
    • Scroll down, and make sure that Do not save encrypted pages to disk is unchecked.
    • Click OK.

    Once done with the steps, try to use Quick Assist again, then check if the issue persists.

    Don't hesitate to reach out to us if you need further assistance with your concern.
     
    Joshua Her1, Dec 31, 2019
    #4
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Windows Quick Assist "View Screen" option is grayed out

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