Windows 10: Windows randomly going to Purple locking screen

Discus and support Windows randomly going to Purple locking screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I have an Acer laptop with Windows 10. It has been, seemingly at random, going to a purple screen with the text "locking..." showing for a few seconds... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ScottCleere, May 2, 2020.

  1. SCOTTCLEERE
    ScottCleere Win User

    Windows randomly going to Purple locking screen


    I have an Acer laptop with Windows 10. It has been, seemingly at random, going to a purple screen with the text "locking..." showing for a few seconds before the screen goes black. The power lights show that it is still on, but it does not respond to the mouse or keyboard. The only way to get it to come back on is to force it to shut off power by holding down the power key. I don't kinow if it's related, but a Windows update in early April did not install correctly and I've been having problems with it since then.

    :)
     
    ScottCleere, May 2, 2020
    #1
  2. FREAKSAVIOR
    freaksavior Win User

    Computer Randomly locks up

    Ok, so my dads pc (its in sp) completely randomly locks up.

    Im not sure what the deal is.

    it was working fine, i swapped boards and it game me a memory error but no big deal, fixed that. now, it locks up a few times a day, whether it is in the bios, or post screen, windows, trying to format windows ect.

    Im not sure what to do! if its the board i'll rma it and give him "back" the P45 but if its ram or hdd idk...

    what do you suggest?
     
    freaksavior, May 2, 2020
    #2
  3. CDJMAN0
    cdjman0 Win User
    My computer will randomly go to the lock screen


    Hey I'm having this problem as well. It started late last week/earlier this week. Bumping this thread. Laptop (running Wi 10) randomly cuts to lock screen and makes me re input my password. I looked at the solution posted above but I want to keep my computer's lock screen. I just want to stop it from locking randomly.
     
    cdjman0, May 2, 2020
    #3
  4. KARTHICKA_R
    Karthicka_R Win User

    Windows randomly going to Purple locking screen

    Lock Screen Randomly Changes

    Hi John,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I suggest you to go to the lock screen settings and disable the automatic lock screen change and check if the issue persist.

    To test the issue I suggest you to create a new user account and restart the computer and check whether you can find other new user account.

    I suggest you to create a new user account and check if the issue occurs.

    • Go to Settings.
    • Choose Accounts and then select Family and other users.
    • Select add someone else on this PC.
    • Enter a user name and hit next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, May 2, 2020
    #4
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Windows randomly going to Purple locking screen

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