Windows 10: Windows Reset Broke My Computer

I was having an issue with an Xbox Game Pass game on pc. It wasn’t installing correctly and would crash every time I tried launching it. So I was directed to the “Expert Gamers” support chat. There, I was connected with someone who tried to help me with my problem. After several failed resolution attempts, they recommended that I run an OS reset and gave me instructions how to do so.I proceeded to start the reset, and all seemed to be going well until my PC went to reboot and it was stuck on the manufacturer start screen for hours. Eventually, I just hit the power button and then my pc entered

:)

 

Update Broke Computer Need Help!

Windows 10 Upgrade
According to this list, your PC isn't on Acer's approved list for Win 10. Could you check that?

This is an older PC which came with Win 7. Have you ever clean installed Win 10 on it?

• AMD Athlon II X2 255 Dual Core Processor
• Windows 7 Professional
• 2GB DDR3 RAM
• 320GB HDD
• DVD Rewriter
• Integrated Graphics
• PS.VB1E3.082

We can only proceed step by step.

So chkdsk and SFC /Scannow are ok. But any attempt to reset your PC or run DISM fails.

Is this what you tried? I'm not 100% clear what the above means. Clean install or this procedure?
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

If you tried this, it's possible it failed as you need (it seems) some 500Mb of unallocated space on your hard disk.

 

How to reset Windwos 8 Password?

Change or reset your Windows password

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it