Windows 10: Windows reset not working

Discus and support Windows reset not working in Windows 10 Installation and Upgrade to solve the problem; Hi, My friend gave me his old Asus laptop, which had been upgraded from Win 7 to Win 10 a while back. The windows version is 1809 Installed on... Discussion in 'Windows 10 Installation and Upgrade' started by jacquesc, Mar 2, 2020.

  1. JACQUESC
    jacquesc Win User

    Windows reset not working


    Hi,
    My friend gave me his old Asus laptop, which had been upgraded from Win 7 to Win 10 a while back.
    The windows version is 1809
    Installed on 2019-4-17
    OS build : 17763.1039

    I would like to remove all of his personal information, so I tried :
    Start > Settings > Update & security > Recovery, and chose to remove all files, but that didn’t work. I get a message that the reset could not be completed.

    So I have 2 questions :
    - Is there another way to reset windows 10 so that no personal files or data is retained ?
    - if not, can I just buy another Windows 10 license and install it over the current one, and what are the caveats ?

    :)
     
    jacquesc, Mar 2, 2020
    #1
  2. MONK.E83
    Monk.e83 Win User

    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Mar 2, 2020
    #2
  3. AMERICANPHARAOH
    AmericanPharaoh Win User
    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Mar 2, 2020
    #3
  4. SWAT354
    swat354 Win User

    Windows reset not working

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Mar 2, 2020
    #4
Thema:

Windows reset not working

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