Windows 10: Windows restarts on steam download

windows keeps restarting when ever i try to download on steam im getting no steam errors or errors in event other then improper restart iv replaced all my harddrives had a computer tech look over the computer and he found no hardware issues...steam insists this is a windows problem even though it only happens with steam and no other program i can run games all day with no issues and this only recently started happening couple months ago when i was last on steam i had no issue downloading but they did an update and when i came back the issue showed up

:)

 

steam problem

Hi,

There are a lot of possible reasons why your steam game is not opening. One of which is having a corrupted game file. To resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 3: Try to uninstall and reinstall the game.

If the issue persist, we highly recommend that you contact Steam support for additional troubleshooting steps.

Should you need further assistance, feel free to post anytime.

 

Steam

Hi Sam,

There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the
app.

This process can help restore corrupted game installation files. Here's how:

• Press the Windows key on your keyboard, and then click the Settings icon.
  
• Select System, and then select Apps & features.
  
• Find the game, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

You may visit this
link for the instructions on how to enable app permissions on your PC.

Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
ClientRegistry.blob file by following the steps below:

• Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
• Look for the ClientRegistry.blob file.
• Make a copy of the file and change it to a different file name. (for example, copy.ClientRegistry.blog)
• Delete the original file.
• Launch the Steam Client and run your game again.

If the issue persists, you may relocate the Steam Client by performing the steps below:

• Close the Steam Client app and go to the Steam installation folder.
• Browse for the installation files that you would like to move.
• Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
• You may cut and paste the whole Steam installation folder to a default storage location on your PC.
• Launch the app again and make sure to log in using your account.

After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

• Launch the Steam Client and go to the Settings
  menu.Select Steam Library Folders from the
  Downloads tab.
• You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
• Right-click on the newly created path and make sure that it is set to default.

If you are still unable to play your games using the Steam Client, we recommend that you contact
Steam Support directly for additional solutions in fixing the app and its components.

Should you have any other queries, you can contact us anytime.

 

System restarts while accessing games from Steam on Windows 10

Hi Alex,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern about accessing the games using Steam on Windows 10. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you installed all the pending updates and driver updates on your device?
• Have you checked with the game compatibility and system requirements to access the games?

Try few of the below troubleshooting steps and check if it helps.

I suggest to check with the system requirements to play the game.

Step 1: As you have already installed Steam in compatibility on Windows 10, I suggest to install the games in compatibility mode and check if it helps.

Follow the steps to install in Compatibility mode:

• Download the updated gaming software from the manufacturer's website.
• Right click the gaming software
  installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the game and check.

Step 2: Update Graphics Driver.

Download the latest drivers from manufacturer's website, try to install them manually and check if it helps.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update driver software.
• Click on Browse my computer for driver software and click on
  Let me pick from a list of device drivers on my computer.
• Follow on-screen instructions.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.