Windows 10: Windows restarts when I shutdown

Discus and support Windows restarts when I shutdown in Windows 10 Support to solve the problem; OS: Windows 10 1709 CPU: Ryzen 2700x, stock MB: ASUS ROG B350-I, with most recent BIOS The issue is that when I click "Shutdown", my computer... Discussion in 'Windows 10 Support' started by roomtemperature, May 10, 2018.

  1. ROOMTEMPERATURE
    roomtemperature Win User

    Windows restarts when I shutdown


    OS: Windows 10 1709

    CPU: Ryzen 2700x, stock

    MB: ASUS ROG B350-I, with most recent BIOS

    The issue is that when I click "Shutdown", my computer restarts instead of shutting down.

    I have tried disabling "fast startup", and "automatic restart" upon system failure, updated all my drivers, but nothing helps. Event viewer does not have anything noteworthy. There are some warnings about the bluetooth and lan devices, so I disabled them but the problem still persists.

    This problem of restarting instead of shutting down only happens within ~5 to 10 minutes of powering on my computer. So if i power on my computer, and click shutdown immediately or within 5-10 minutes, the computer will not shutdown but restart. However, if I use my computer for longer than ~10 minutes or so, I can shutdown no problem.

    Some interesting troubleshooting events. If I disable "automatic restart" upon system failure, when I shutdown, the computer does not restart actually. Instead, the screen turns off, and the OS turns off, but the motherboard is still on, and all fans continue running. The only way to start up again is to hold the power on button on the chassis to shutdown and then power on again.

    :)
     
    roomtemperature, May 10, 2018
    #1
Thema:

Windows restarts when I shutdown

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