Windows 10: Windows reverted to old version and wiped HDD please help.

Hi I need some help, so I was using my computer as normal and a message popped up saying it started a update then my PC restarted I logged back in again and its reverted back to windows 10 home when I was previously on windows 11 pro, and for some reason its also completely wiped all the data off my main hard drive and its somehow made it so I can't log into the wifi. Any help would be appreciated thanks.

:)

 

Help, cant create windows image

Hello there, @fullinfusion!

It seems like some sort of an OS confusion has happened with your secondary WD Black and I'm sorry to hear about that. *Frown
Maybe re-formatting it would help indeed as the community already mentioned. I'd suggest to take a look at this step-by-step how to partition and format an HDD: http://products.wdc.com/support/kb.ashx?id=PYCoid
Keep in mind that this will wipe clean the drive, so you should backup all important data from the drive somewhere else.
I noticed from the screenshots that your HDD appears as Disk 0, this means that it's plugged in the primary SATA port where the SSD (as an OS drive) should be. Actually it is possible that because of this Windows cannot create the image there. Swap the ports of the SSD and the HDD, this might help as well.

Keep me posted. Hope this helped! *Smile
SuperSoph_WD

 

HDD Corrupt ?

Hi,

There are many possible reasons this issue is happening. We'd like to ask few questions below:

• What is the brand name of you Hard Disk Drive?
  
• How old is the HDD?
  

Since you already tried multiple troubleshooting steps, we suggest visiting the manufacturer's website. Find and download a hard drive diagnostic software to help resolve the issue.

Let us know how it goes.

 

User name keeps reverting back to old one after every log in

Hi,

We need to ask you the following questions to help you resolve your issue:

• What is the make and model of the device you are using?
• Have you recently made an update on your Windows version?
• Are you having troubles signing in to your computer or the name just reverts to the old one but still lets you sign in?
• What other troubleshooting steps have you done so far?

We will be waiting for you response.