Windows 10: Windows RT Surface Trying to Log in with KNOWN password but it's saying that it's INCORRECT...

Hello, As the subject entails, I am trying to log into an old Windows RT Surface to extract the old photos inside but it is not accepting my password. The error messages goes along the lines of saying it is incorrect, I must use my Microsoft live account, and how I can reset it. Well I did reset it and logged in successfully which is how I am typing this post up with the updated password yet it is still not working on the Surface. It is connected to WiFi so I am not sure why it is not accepting it?? I have attempt to enter the password but going into command prompt yet it is still saying it is

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Windows 10: Password Incorrect

Hi.

I have the same problem.

On my surface pro the Upgrade went fine, and on my PC it keeps saying incorrect password when I try to log in. I log on my SP without problems With the same Microsoft account.

My pc is online, and there is no other error Message than the incorrect password. I have tried rebooting a lot of times, I have logged out of the SP to try to log in on the pc. I have also changed the password on my Microsoft account, and everythings going
fine on the SP, and the same incorrect password Message repeats itself on my pc

I have separate licences on my devicess of course, and everything was working fine With Windows 8.1 on both Devices.

Best regards

Øivind Lindland

 

Windows 10: Issues with logging into the computer and getting incorrect password message.

Hi George,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is Internet connectivity issue.



To assist you better, please provided us the information below:

• When you say that "my password in it says it's incorrect", are you trying to login as Microsoft Account or Local Account on the computer?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check whether caps lock or Num lock in enabled or not while entering the password.

Also I recommend you to enter the password through On-Screen Keyboard. Check if it helps.

1. At the login page.

2. Click on Ease of Access icon which is present at the bottom right corner of the Screen.

3. Then click on On-Screen Keyboard option from the list.

4. Enter the password through On-Screen Keyboard and try to sign in.





Please get back to us with an update on issue with logging into Windows 10, we will be happy to help.



Thank you.

 

Log-in Pin is incorrect after Anniversary update


I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0