Windows 10: Windows Safety Scanner Showing An Infection But Not Doing Anything

Discus and support Windows Safety Scanner Showing An Infection But Not Doing Anything in AntiVirus, Firewalls and System Security to solve the problem; Hello! I hope you are having a nice day.So today I was running a scan from the Microsoft Safety Scanner and I did a scan of my pc, after it ran its... Discussion in 'AntiVirus, Firewalls and System Security' started by Galaxyy, Oct 1, 2021.

  1. GALAXYY
    Galaxyy Win User

    Windows Safety Scanner Showing An Infection But Not Doing Anything


    Hello! I hope you are having a nice day.So today I was running a scan from the Microsoft Safety Scanner and I did a scan of my pc, after it ran its scan, it told me that I had one infection and at the end it did nothing about it. Another concerning factor is that Avast keeps on saying this: I did the same scan 3 times and got this error, but with malwarebytes it showed nothing wrong.Previously when I ran the MS Safety Scanner, it said the Registry for AntiSpyware for MS Security is Down.Any thoughts on what I should do and if this is normal?

    :)
     
    Galaxyy, Oct 1, 2021
    #1
  2. DALCHINA
    dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    You cannot download the Microsoft Safety Scanner because of a malware infection
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Oct 1, 2021
    #2
  3. ROBERTO DAVID PEREZ LEON
    Roberto David Perez Leon Win User
    Update Issue Safety Scanner

    I'm running Win 10 (64-bit) started having problems that made me suspect some sort of virus or other malware. I ran (from safe mode) a full
    scan using Safety Scanner, and Microsft Defender (which is his real-time scanner).

    I found nothing with any of these and so I decided to try out ESET NOD32 Antivirus 8.0.318.1 which is run booting their software directly.

    This process produced seven results, all listed as a infected files. Safety Scanner reported it was unable to remove the infected files but renamed them instead.

    So after this longish rambling post, my question (and possibly complaint as well) is ... "Why did Safety Scanner remove threats and get action for it?

    Primarily I have used Safety Scanner for it's speed and small foot-print as regards to machine resources used. But now I can't trust anymore .... and much as I hate to, will have to try something else. Or
    is there another explanation?
     
    Roberto David Perez Leon, Oct 1, 2021
    #3
  4. CYBER_DEFEND_TEAM
    Cyber_Defend_Team Win User

    Windows Safety Scanner Showing An Infection But Not Doing Anything

    Update Issue Safety Scanner

    If you are using Windows Defender, you won't need Safety Scanner, as Windows Defender contains all malwares which are in Safety Scanner list and it has additional protection like cloud-protection, just make sure it is update and run a full system scan with
    it.

    Do you have access to those files which has been detected with ESET?

    Could you post back the list of malware?
     
    Cyber_Defend_Team, Oct 1, 2021
    #4
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Windows Safety Scanner Showing An Infection But Not Doing Anything

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