Windows 10: Windows says im not online but i can access everything except for office it does not let me...

Windows says I'm not online but I can access everything except for office it does not let me access anything that has to do with online.

:)

 

The computer crashes when accessing Microsoft Office on Windows 10

Hi Indu,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following information to assist you better with this issue:

• Does the system crashes only when accessing Microsoft Office product?
• What exactly happens when you try to access Microsoft Office products?
• Were you able to see any error code/ error message with this issue?
• Which version of Microsoft Office have you installed on your device?

As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the System maintenance troubleshooter
and check if it helps.

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

1.
Press Windows
key and type Troubleshooting.

2.
Select Troubleshooting and hit
Enter.

3.
Click on View all in the left pane of the window.

4.
Select System Maintenance.

5.
Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

Microsoft Office Forums

Select the right category to post a query.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Office 2019

Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

Microsoft Office 2019 will only work on Windows 10

https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

Spoiler Office 2019
Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

• Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
• Office 2019 apps will be supported on:
  • Any supported Windows 10 SAC release
  • Windows 10 Enterprise LTSC 2018
  • The next LTSC release of Windows Server
• The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.

 

cortana saying im offline when im not

Hi Kencrampton,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you.

Let’s try simple steps and check if this helps in resolving the issue. Follow the below steps provided.

Step 1.

I suggest you to go through the powershell command and try the steps.

• Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  
• Click on File tab and select Run New Task.
  
• Make sure you have a check mark beside Create this task with administrative privileges.
  
• Type Powershell.
• Type the following in the Powershell prompt:
  
  $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  
• Close the Powershell window
• Reboot the computer for the changes to take effect.

If the issue still persist, try the below steps:

Step 2.

I would recommend you to the Run the Internet connections troubleshooter and check. Please follow these steps:

• 
  Type troubleshooting in the Windows search box on the taskbar.
  
• 
  Click on troubleshooting in the search results.
  
• 
  Click "View all" and then click "Internet Connections".
  
• 
  Click "Next" and follow on-screen instructions to complete the troubleshooter.
  

Hope this helps. Post us with the status we will be glad to help you.