Windows 10: Windows says that my device does not have Bluetooth after update

I updated my device two days ago, now when I run Bluetooth troubleshooting test, it states that my device does not have Bluetooth. Before this, I was using a Nintendo Switch Pro Controller via Bluetooth on my computer just fine. In Bluetooth and Devices, my pro controller says that it is paired but I cannot connect it. Bluetooth has also disappeared from my device manager. All my drivers are updated and I am on the latest Windows update on Windows 11.

:)

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Cannot use bluetooth device

1 Pairing is done in Settings, Devices
1.1 You click on Add Bluetooth or other device
1.2 You choose Bluetooth
1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
1.5 It connects - pairing includes connecting
1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
1.8 The device should also appear in Control panel, Sounds, Playback tab
1.9 The device should also appear in Control panel, Devices & printers
1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

2 If this is not happening for you then go to Contol panel, Devices & printers
2.1 Right-click on the device & select Remove device
2.2 You can now try pairing from scratch again
2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

3 Where is this all going wrong for you?
[I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]


4 Additional guidance -

Unpair a Bluetooth Device - TenForumsTutorials
Connect a Bluetooth device in Windows - Windows Help

Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.


Denis

 

"Bluetooth is not available on this device" after update

I have recently run an automatic Windows update (update for Windows 10 version 1803 for x64-based Systems (KB4023057)) after which my Bluetooth has stopped functioning. I have tried the solutions suggested in previous discussions to no avail:

-- No Bluetooth listed on Network and Internet settings menu

-- Troubleshooter says "Device does not have Bluetooth"

-- Bluetooth and other devices menu visible, but no button to turn on Bluetooth; a message saying "Bluetooth is turned off" under every saved device

-- Driver update clients won't find Bluetooth-related drivers to update

-- Bluetooth Support Service enabled and running

-- Drivers listed in the Bluetooth folder in Device Manager: Device Identification Service; Microsoft Bluetooth Enumerator; Microsoft Bluetooth LE Enumerator; Qualcomm Atheros AR3012 Bluetooth 4.0. All appear as up-to-date when searching for updates. No
Generic Bluetooth Adapter in sight.