Windows 10: Windows security freezes wifi network credentials

Every time I try to connect to a wifi network a windows security sign in pop-up shows up and asks me to input all the credentials for the wifi network however, it freezes the pop-up and I can't even type anything.

:)

 

Network Credentials

Hi Sammy,

To assist you better regarding your concern with network credentials, have you checked the Windows credentials for any information about the username and password for the network credentials? If not yet, follow the steps below to access Windows Credentials
manager.

• Press the Windows icon on the desktop.
• Type in Windows Credentials.

We would appreciate as well if you could provide us a screenshot.

Let us know how it goes.

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Windows Security sign in pop up

Since you are still getting this pop up window, the next suggestion we have is to reset the network. Kindly refer to the steps below:

• Click on Start.
• Go to Settings.
• Select Network & Internet.
• On the Status tab, click on Network reset.

Doing this will make Windows forget the connection credentials and other networking components. You may have to re-enter you WiFi credentials if you will attempt to connect to your home network.

Let us know the results.