Windows 10: Windows Security Login Prompt Does not Show Username or Password Dialog

In our environment, user can connect to VPN either through choosing the VPN option through the WiFi systems icon tray or opening the Network/VPN options Windows. They also have to authenticate with their credentials to connect for security.


We noticed that for some users mostly on 1909 when they try to connect to a VPN through the WiFi icon options in the systems icon tray or through the Network/VPN options in settings, the Windows Security box appears, with just “Sign in” and no username or password field populates, preventing them from connecting.


We did find a workaround to adjust to have VPN automatically pull Windows Credentials but we DO NOT want this as it is not the best security practice.


Anyone have any insight into if this is a known issue?



:)

 

Why is windows security asking for username and password

Hi,

To isolate the issue, please provide the following information:

• Are you referring to either the Microsoft Security Essentials or the Windows Defender? If not, please specify which Windows security utility is asking for your username and password.
• Does the issue also occur when you try to connect to other Wi-Fi networks?
• What username and password is being asked (e.g. Microsoft Account, etc.)? If it's other than your Microsoft Account, please specify which account.
• What happens when you try to enter your username and password?
• Were there any changes made on your computer prior to the issue?

Regards.

 

No Login Prompt

Hello,

I performed a clean install of Windows 10 Enterprise on an HP Elitebook 840 G1. After initially logging in, joining to the domain, and installing updates, I no longer get a login prompt to enter my username & password!

I get the three icons in the bottom right corner for Network, Ease of Use, and Shutdown/Restart. Absolutely no dialogs for username & password.

So strange... any thoughts?

Thank you!

 

No password prompt at login screen. Can not login.

Hi Marchinok,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and your effort towards resolving it.

I suggest you to restart you system and check if it helps.

Follow the below steps:

• Press and hold the Shift key from the Keyboard and click on
  Power button.
• Click on Restart and try to enter the Safe mode.

Kindly try to start your computer in Safe mode from the Windows Recovery Environment.

Please refer to the below link to start the computer in Safe mode.

http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-safe-mode

Note: The steps for Windows 8.1 applies to Windows 10.

Once you have entered into the Safe mode then, open Command Prompt and enable Built in Administrator.

Follow the below steps to enable Built in Administrator:

• Open Command Prompt from Windows Recovery Environment.
• Copy and paste the below command and press Enter.

net user administrator /active:yes



3. Close the Command Prompt.

4. Try to login though Built in Administrator and change the earlier password or you can create new user account.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.