Windows 10: Windows security says i have tpm 2.0 and the antivirus says i dont???

Discus and support Windows security says i have tpm 2.0 and the antivirus says i dont??? in Windows 10 Software and Apps to solve the problem; Hi windows defender says NO TPM Hardware not supported, it's activated in the bios and under TPM i can see it available as well and when i open windows... Discussion in 'Windows 10 Software and Apps' started by Timus1, Apr 18, 2023.

  1. Timus1 Win User

    Windows security says i have tpm 2.0 and the antivirus says i dont???


    Hi windows defender says NO TPM Hardware not supported, it's activated in the bios and under TPM i can see it available as well and when i open windows security. So what is happening here? Bug is there for so long yet Microsoft does nothing about it

    :)
     
    Timus1, Apr 18, 2023
    #1

  2. Windows Security says "There is no TPM available. Please check BIOS settings."

    Windows Security is saying TPM isn't available, yet when I went into BIOS (Gigabyte) it says secure boot is enabled and being used. I looked some things up on Google and tried 'TPM.MSC' and it says there is no TPM available. The other thing I tried says to check DISK 0 in diskmgmt and it has the option that says TPM 2.0 is available/being used. Is Windows Security being weird or did it disable itself? I didn't have this problem yesterday that I'm aware of.
     
    Tvtim-222D49B9-F7D6-4A75-859E-1A7FC6B7CA96, Apr 18, 2023
    #2
  3. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Apr 18, 2023
    #3
  4. Windows security says i have tpm 2.0 and the antivirus says i dont???

    Windows Security says "There is no TPM available. Please check BIOS settings."

    I mentioned these cases earlier, they continue to hold up

    • Restart the PC, give no input, just let it restart back into Windows: get the TPM warning (tried this a couple of times)
    • Restart the PC, hit DEL to enter BIOS, then just save end exit and let Windows start: get the TPM warning
    • Restart the PC, hit DEL to enter BIOS, go to Advanced Mode, into PCH-FW Configuration, note that it is on Enable Firmware TPM (the only other option is Enable Discrete TMP), Save & Exit, note that it says No Changes Made, let Windows start: no TPM warning
    I'll add this one:

    • Shut down the PC, then boot it up again: no TPM warning
    A simple restart seems to lead to the TPM warning UNLESS I go into the TPM setting in BIOS, but a full shut down will remove the warning the next time I power up.
     
    GRCurmudgeon, Apr 18, 2023
    #4
Thema:

Windows security says i have tpm 2.0 and the antivirus says i dont???

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