Windows 10: Windows settings and task manager not opening after driver updates

Hi,


A couple months ago my laptop was having issues that I resolved with a clean install with a usb. Two minor problems existed after the clean install: Windows Hello said compatible camera not found although my webcam worked just fine and my music sometimes went "BRRR". There were 5 drivers in the device manager with a yellow exclamation mark saying the drivers for this device are not installed, but no drivers could be found through the automatic search. Since everything else worked fine I didn't think much of it.


Then a couple weeks later, a couple random blue screens occurred saying "memory management". Then on Friday, my laptop would not start up at all without running into a blue screen that said "critical process died". I took it to a shop and they did a reinstall and backed up my stuff, but the same issues from after I did the clean install with the usb were present. The only new issue was that the touchscreen seemed to work at half-capacity.


As I was worried the driver errors were what caused the blue screens, I didn't want to make the same mistake by leaving them again. Using Dell SupportAssist, I installed 6 drivers that were recommended in the following order:


1. BIOS

2. Chipset

3. Wifi/bluetooth, mouse/keyboard/input, graphics card, SATA all at once


Only the graphics card one said it wasn't installed correctly, but upon running support assist again, it didn't show up as a recommended update.


After those 6, the same 5 drivers still had an exclamation mark, but a new chipset driver virtual buttons now showed up on supportassist so I installed that. After that, one of the drivers was fixed the one that said unknown device but the remaining 4 with an exclamation mark are still there:


PCI data acquisition and signalling process controller

PCI device

PCI memory controller

SM bus controller


And in addition, Windows settings and task manager won't open. So I'm thinking I should roll back one of the drivers I installed, but I don't know which one. Supportassist now says my system is up to date, so I also don't know what I should install to fix those 4 driver errors.


Any help would be appreciated!

:)

 

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Windows 10 Anniversary Update hangs with blank screen

Hello,

I would suggest you to follow the below steps and check if it helps.

Step 1:

• 
  Press Crtl + alt + Delete key on your keyboard to open task manager.
  
• 
  Cancel the Windows Update task form the task manager.
  

Step 2:

• 
  Run Windows Update Troubleshooter. Click this
  link:
  

Let us know how it goes.