Windows 10: windows slowdown at start up and return from sleep mode and hibernate

Windows 10 Pro 1909 OS Build 18363.535

MSI GE73 Raider RGB 8RE


since about the December cumulative update for windows 10, when I turn on my system, or wake the system, the login screen is acting like I am running windows on a 15 year old machine, not one less than a year old. the cursor severely lags, any sound that plays i.e. the logon sound is broken up, like the system is under heavy load, and trying to enter any keyboard input pin code or password is severely delayed. once I login to windows, the issue disappears. windows becomes responsive and the input lag disappears. looking at the event viewer the problem seems to lay with the lock screen app which surprised me. I would have thought the locking mechanism of windows would have been built into the system, not relying on an app. I am seeing some strange messages that give no real info on what went wrong with the app. had anyone else encountered this issue? is there a way to solve it? or do we have to wait for M$ to fix what they broke?


error messages seen in event viewer:



Fault bucket 2218673995797537995, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.LockApp_10.0.18362.449_neutral__cw5n1h2txyewy
P2: praid:WindowsDefaultLockScreen
P3: 0.0.0.0
P4: 00000000
P5: StackHash_0000
P6: 0.0.0.0
P7: 00000000
P8: 00000000
P9: PCH_84
P10:

Attached files:
\\?\C:\Users\Cybot\AppData\Local\Temp\WERB00E.tmp.WERDataCollectionStatus.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB36A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB9D4.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAAC.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC490.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.LockAp_196ccb5fca52dd6d6a1038fc51d341a75da856_6df23506_0b05746a-9635-4d12-ac52-1d09d6cf15c4

Analysis symbol:
Rechecking for solution: 0
Report Id: d9240c33-70c7-4c28-a905-70c3b8a1dc6c
Report Status: 268566528
Hashed bucket: c9207e59cf82a3c1aeca503e7fe8a4cb
Cab Guid: 0


Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x39b0
Faulting application start time: 0x01d5b38674e30b7d
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: d9240c33-70c7-4c28-a905-70c3b8a1dc6c
Faulting package full name: Microsoft.LockApp_10.0.18362.449_neutral__cw5n1h2txyewy
Faulting package-relative application ID: WindowsDefaultLockScreen


I have run chkdsk on all my disks C:, D:, and E:

I ran both the standard 'chkdsk x:' command as well as the 'chkdsk /scan /perf x:' command replace x: with drive letter, i.e. c:

i have run sfc /scannow

I have also run DISM /online /cleanup-image /checkhealth

no issues were found


as an extra step due to the windows feature involved, I also ran a scan with MBAM premium and ESET Smart Security Premium.

No threats were found.


I also ran MRT which reported no threats found

:)

 

sleep or hibernate

I think you have sleep and hibernate confused... sleep just puts the computer in a low power state, making resuming the session faster... hibernate shuts down the whole computer and basically just saves whats in RAM to the hdd and loads it on next startup. IIRC...

 

Hibernate mode Vs Sleep Vs Hybrid sleep.

I'm starting to lose track of what we're disagreeing on. I can't say what was on the mind of whoever designed the technique in the past, but today it is a tool available to any supporting platform where the users need it. Hybrid sleep is functionally a suspension to disk without clearing the ram, at its core it is a hibernation. Arguing which method is for which platform is -with all due respect- a waste of time. I would agree to the argument that Hybrid sleep is more versatile than simple hibernation, though, but that doesn't make hibernation a non valid method of suspension on desktops. And if someone intended for long down-times or expected power loss, the differences between hibernation and hybrid sleep become inexistent.

For the frequent blackouts part, we have to consider the scope of the issue here: whoever opts to use any suspension method, hibernation, sleep or hybrid sleep, does so explicitly to avoid shutting down the computer (for whichever reason they wanted). Anecdotal example: I'm off to work in the morning, but I do not want to close all the software and web pages I have open (and they can be many) and restart them later, so I have the choice of either sleep or hibernate (or hybrid methods), but with any S state less than 4, I run the risk of a blackout forcing me to what I avoided shutting down for, so I elect to use hibernation (or hybrid sleep, of which the hibernation part is what's needed).

A UPS is indeed a must have, but alas, not all of us live in the first world!

VRAM isn't wiped post-wake up, per se. The only way to wipe the entire memory is relieving if of power. Hibernation does have that effect in the suspension process (going into hibernation), upon waking up it repopulates the memory with what was occupying it before turning off (though I don't know if it was actually this simple).
What was I referring to in my previous post is Windows' memory manager's functionality. When a process is closed (eg: Alt+F4ed the main window, killed in task manager, etc), all its memory heap is then freed up for other processes to use. So, any memory that is used when a computer wakes is for actually running processes, waking up won't reserve memory for anything else (other than hardware, I guess?)

Computers can be weird. I once had a recurring issue with Microsoft's Security Essential where it starts eating up all my ram after waking up from sleep. And I'm talking about 20GB of physical memory! Still don't know what caused that bug though. Couldn't reproduce it in later Windows installations on the same hardware either.
And don't get me even started on those cheap Chinese hardware!

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.