Windows 10: Windows Spotlight doesn't work, been five days of the same photo

Dear Microsoft Support,

I am having a situation that needs to have attention to be looked at. I have Windows Spotlight and for the last five days it's been on the same photo, I would like to know just how one does change Windows Spotlight so that I will have new photos on my lock screen. Currently I am using Windows 10.

If anyone can shed a light on this I would appreciate and in doing if one can explain to me in a step by step way, I am still consider my self a novice in some fields of computer science.

Much Thanks Stay Safe and Happy Holidays

Charles Prince

*** Email address is removed for privacy ***

:)

 

Windows Spotlight doesn`t turn on

Hello

I was trying to turn on windows spotlight for my lock screen background in windows 10 v1709 build 16299.125, But it doesn`t turn on. I click on windows spotlight, It changes to spotlight, But not the preview picture, Then I come out from settings, again
go in for lock screen background change, But the background is again on picture! I`ve done every thing to fix it, Nothing changed. Help me please

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows spotlight not work!!

Hi mitsaras78! Thanks for your reply and input. Even after following the steps you suggested I wasn´t able to delete some pictures from hidden folders (I even tried changing Security Settings from Properties of some of these pictures, but no success deleting). I ended up reformatting my laptop and installing a fresh Windows 10 two days ago. The formatting and installation was performed by a technician from the university where I work and now I have a license for Windows 10 from my university. The version installed was 1809 and I upgraded to version 1903 by Windows Update.
Spotlight seems to be changing pictures on a daily basis (it showed 2 different images until now) but the features “Like what you see?” and additional information about the image that normally is displayed are missing. I searched the web (for instance How to turn on Windows Spotlight Like What You See option.) and found a proposed solution by changing the Registry at HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Lock Screen\Creative. However, in my machine using this path to \Lock Screen doesn’t have a folder Creative. Is this the source of the problem? Do you have any solution to get the “Like what you see?” feature working?