Windows 10: Windows Store crashes when trying to install an app

I don't even get an error message. Just up and closes.

I've been trying to install Killer Instinct for ages now. I'm signed into the store with an MS account.

I don't even remember all my steps or everything I've done. I've spent the last night and a half just trying to get my PC working after a Win10 Reset.

:)

 

When trying to install an app from wind we store it keeps saying I need to verify my email address

Hi,

I apologize for not addressing you in a timely manner.

To resolve the issue, try the methods and check after each method. If the issue persists, post your reply with results and the queries as asked above.



Method 1: Try clearing the Store Cache:

a) Press the Windows key + R keys.

b) In the Run window, type
WSReset.exe and click “Ok”.



Method 2: Run App Troubleshooter.

Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab


Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

When trying to install an app from wind we store it keeps saying I need to verify my email address

Not too sure but the error code is 80860010

 

Resetting should be a solution of last resort! For this problem, I would try these fixes first:

• Run the Windows Store Apps Troubleshooter (as Admin) at Control Panel\All Control Panel Items\Troubleshooting\All Categories
• Run sfc /scannow from an Admin command prompt
• Check if you have the same problem in another account. If this works, you probably have a corrupt user profile. There are instructions on the forum how to move your data to a new account/profile.
• Use System Restore to restore to an earlier restore point
• Restore from an earlier working backup. Start using something lke Macrium Reflect Free if you are not already backing up your system.
• Do an in place repair install

 

Still no luck. Do you know what to make of this error?

 

Might as well keep trying.

 

Re-register Through Command Prompt

If your Store app crashes almost immediately after you see its loading screen with the Windows Store logo, try this fix first.
*Smile.
[*]Click the View tab and enable Hidden items.
[*]OpenUsers\YourUserName\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache.
[*]Select all the files and folders inside and hit Delete.
[/list]
Take Ownership of the WindowsApps Folder

If the Store app doesn’t launch and its Live tile is grayed out with an overlaid ‘!’, try the following.

• Open This PC in File Explorer and navigate to your Windows partition (usually C*Smile.
• Click the View tab and enable Hidden items.
• Open Program Files and look for the WindowsApps folder.
• Right-click the folder and select Properties, then switch to the Security tab and clickAdvanced.
  
  
• In the window that follows, under the Permissions tab, click the Change button in front of “Owner”.
  
  
• In the next window, enter a portion of your Windows 10 username in the text field at the bottom, click Check Names to have Windows fetch it for you, then hit OK to set your user account as the owner of the folder.
  
  
• Once you return to the previous window, remember to check the Replace owner on subcontainers and objects option, then click OK.
  
  
• Launch Store to check if it works, then change the owner of the WindowsApps folder toTrustedInstaller by returning to the “Select User or Group” window and entering NT SERVICE\TrustedInstaller in the field at the bottom.

 

My store launches perfectly fine. I can even browse through it, normally. It just crashes whenever I try to download Killer Instinct.

 

Kr0w93,
click start and type in WINVER and tell us if this is version 1511 or 1607 or Windows 10.