Windows 10: Windows Store does not recognize my D: drive.

I will start by saying it did, once upon a time, a long, long time ago, before I installed my E: drive a standard HDD, allow me to install games and apps to D: but this was years ago. These days, and for at least two years now, when I try to install things on the store, it does some weird things... First of all, it doesn't ever show D: which is an identical drive to E:, and is formatted the same as E: which does show. And secondly, the amounts of storage present in both C: a limited-space SSD for my OS and E: shift and change if I keep clicking on the "choose where to install this app" button.




Now, i did notice the wording here reads "compatible drives" with at least 58.4mb. So this is why I specified that both D: and E: are identical drives. same brand, same make, same model number. And all drives have enough space to install the app.





I will note that it does not matter which game or app I am trying to install, the fact that only two drives appear is constant, even a game I previously had installed to D: is no longer able to be installed there. It would never update quite right just prior to installing E:, it would freeze, hang, never go past 1% so I tried to re-install it and it wouldn't re-install the to appropriate drive.





I have already verified that my settings specify D: as the place to store new apps.




I know that several people request Disk Management screenshots to double-check stuff, so i will include that as well.





I have already tried re-imaging my system completely on my own, at great personal loss. I have tried changing the order the drives are plugged into my motherboard, I have tried re-setting the Microsoft Store under apps and features, and when that failed to work, I also made an effort to reset it with powershell, as resetting it is often the "fix."

I have tried re-formatting my drives, I have tried changing where things are saved to E: and then back to D: just to be sure. I have tried sing disk check, I have run my drives through Partition Magic and Hiren's bootCD to see if they are failing or have damaged sectors and both drives are perfectly fine. I have also tried installing a different app, like Microsoft Solitaire... which tried to install to E: and then constantly restarted the download and crashed my computer a few times... and for almost a month Microsoft Solitaire was continuously installing and downloading but never actually did complete its download or its installation. I have even in a last ditch effort tried running the store as an administrator, and defragging the drive. Nothing worked.

I also, on the advice of the Microsoft representative I spoke with on the phone before, performed an In-Place Update, as it was her opinion that it would resolve the issue. This took several hours out of my life that will never be reclaimed, and did not fix the issue.

I am hesitant to call Microsoft again and go through 8 hours of trying to fix it just to have them tell me to try again another day... again.

Does anyone have any idea of what could be going on or how to resolve this issue? Is there any information I may have forgotten to provide or steps I may have forgotten to try? No ideas are too dumb to try at this point, and no ideas are to complicated to try either, I am not really a novice computer user, I am just stumped after trying everything I, and the MS Representatives can think of.

:)

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

All data from Drive D:/ disappeared or is not recognized

Hello everyone

I am using a ASUS ROG laptop with two drives: a SSD "C:/" called "OS" and a HDD "D:/" called DATA.

After uninstalling 4 or 5 games from my laptop (properly, using the Applications list to uninstall), all my games, music, pictures, etc stored on drive D (DATA) suddenly looked to have disappeared. Steam is still working but all games show as uninstalled, Origin isn't even working at all anymore, all my music, videos etc can't be found and played anymore.

When trying to play a mp3 from "recent files", it says that drive D is not available and the file can't be found.

Drive D is still visible and can be opened but it appears almost empty, which shouldn't be the case. I think all my data is still there but can't be seen. I can still see all my Origin and Steam games in the Apllications list. It's like the data is not available or recognized anymore. The laptop runs fine (fast, no weird noises, no system error).

Any suggestion? Thanks a lot!

 

Windows 10 Professional Update - Please insert disk message - not recognizing D drive

Thanks for your reply...did as you suggested....

D Drive will not recognize blank media...it will now recognize media with data or a music CD.

Thoughts?