Windows 10: Windows store does not work

Discus and support Windows store does not work in Microsoft Windows 10 Store to solve the problem; Hi, I just installed windows 10 version 1511 and I open the store to install hp smart and does not work. Here is a screenshot and the icon if that... Discussion in 'Microsoft Windows 10 Store' started by OSuehring, Apr 9, 2022.

  1. OSUEHRING
    OSuehring Win User

    Windows store does not work


    Hi, I just installed windows 10 version 1511 and I open the store to install hp smart and does not work. Here is a screenshot and the icon if that might help

    :)
     
    OSuehring, Apr 9, 2022
    #1
  2. DALCHINA
    dalchina Win User
    dalchina, Apr 9, 2022
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Apr 9, 2022
    #3
  4. ROBELENE WIN
    Robelene Win Win User

    Windows store does not work

    Windows Store not working

    Hi Paul,

    To better assist you with your concern, kindly answer the following questions:

    • Have you made any software changes or installed software prior to the issue?
    • Does the issue occurs using a different account on your computer?

    We suggest you to log out and log in your account in Windows Store. You can also reset the Windows Store cache, kindly follow the steps below on how to do it:

    • Click on Start menu.
    • Type wsreset and select wsreset.
    • Open Store app and see if your downloads are working.
    Let us know how it goes.
     
    Robelene Win, Apr 9, 2022
    #4
Thema:

Windows store does not work

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