Windows 10: Windows Store error 0x80070005

Discus and support Windows Store error 0x80070005 in Microsoft Windows 10 Store to solve the problem; I'm trying to install games using the new XGP, and while some of them install fine (played through half a dozen now) there's a few that refuse and I... Discussion in 'Microsoft Windows 10 Store' started by Screwyluie, Jun 26, 2019.

  1. SCREWYLUIE
    Screwyluie Win User

    Windows Store error 0x80070005


    I'm trying to install games using the new XGP, and while some of them install fine (played through half a dozen now) there's a few that refuse and I have no idea why.


    We'll focus on one in particular, Slay the Spire. I try to install and it immediately errors: 0x80070005


    I've run into a couple others as well, like Banner Saga, same thing. But then others install and work just fine. No rhyme or reason to it. Can't figure it out.


    This happens either through the windows store or the new XBOX beta app for the XGP... neither works.

    :)
     
    Screwyluie, Jun 26, 2019
    #1
  2. MEL TAR
    Mel Tar Win User
    Mel Tar, Jun 26, 2019
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Error code 0x80070005

    Hello Sandra,

    Provide us additional information to assist you better with this issue:

    • What is the complete error message along with the error code of this issue?
    • What exactly are you trying to perform prior to this issue?

    I would like to inform that Error 0x80070005 is a Windows Update error.

    If you are facing this issue while installing the Windows Updates, I suggest you to refer to the below Microsoft Support article, try the troubleshooting steps suggested and check if it helps.

    Error 0x80070005 in Windows Update when you try to install updates


    Hope it helps. Get back to us with an updated status of this issue and brief description about this issue for further assistance.

    Thank you.
     
    Deepika Gowda, Jun 26, 2019
    #3
  4. ANNE ROS
    Anne Ros Win User

    Windows Store error 0x80070005

    Windows Store Error Code 0x80070005

    Hi, Robert.

    Error code 0x80070005 is also known as ACCESS DENIED. This error usually occurs when you lack file or registry permissions that are required to install the update. To help you troubleshoot this error code, we suggest checking
    these articles that contains guided steps in resolving the issue.

    Error 0x80070005 in Windows Update when you try to install updates

    Fix Windows Update errors

    Get back to us if you need further help.
     
    Anne Ros, Jun 26, 2019
    #4
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Windows Store error 0x80070005

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