Windows 10: Windows Store error, something happened on our end.

Hello everyone! Just received a new computer and trying to download apps. After downloading about 15 to 20 successfully, I am now getting error messages about something happening on their end. I followed other posts to reset the store, clear the cache, and try other networks, but it is still an issue.Any other suggestions?

:)

 

Windows 10 App Installation - Something happened on our end.

I am also seeing the issue of

Windows 10 App Installation - Something happened on our end.
These steps did not help my issue with the Windows Store. Are there any other suggestions?

JEff

 

Windows store not launching event id error 10001

Hi Ken

Thank you for the links and suggestion. I managed to find the culprit of why I was getting the error. I was in the process of doing the in-place upgrade following the instructions on the link that you provided. As I got to the step to disable my security software, I first disabled Kaspersky and as I was about to disable Zemana Antilogger I happen to click on the quarantine section, and to my surprise the windows store folder and store exe. was in quarantine.

I restored the windows store folder and the store was up and running again. It's strange that I got no type of notification that it was quarantined by Zemana at all. I've never had that happen before, I've gotten false postives by Zemana before and I normally get a notification. Also what I find strange is why Zemana would quarantine the store folder, I'm guessing it had something to do with the store update. Again thank you very much for the suggestion and links, it helped me stumble on the culprit of the error.

 

Microsoft Store Error: Try Again Later - Something Happened at our End

Hi Michele,

To better assist you with the issue about Windows Store, please answer these questions:

• Are you using a local account or a Microsoft Account to login the PC?
  • If you are using a Microsoft account, then check out ABSwenson's reply on this
    thread
    and see if it helps. Twelve people found the answer helpful and may just resolve the issue that you have.
• Were there any changes/updates to your device prior to the issue happening?
• What exactly were the troubleshooting steps done in order to resolve the issue?

If you haven't done so, we suggest you run the Windows App troubleshooter and see if it helps. Below is an article on how to run the troubleshooter:

Run the troubleshooter for Windows apps

We look forward to your update.