Windows 10: Windows Store Games Corrupted Is There Any Fix?

Hi,


I've installed several games that are linked to my game pass ultimate in the past week. Gears 5, sea of thieves, rage 2, forza horizon 4 and MS flight sim 2020. These were all installed during the past week and have very little if any play time on them. I've gone to play sea of thieves today and I'm met with the error

"This app encountered a problem. Please reinstall it to repair"


I've then checked the majority of other games and they get the same message. Not all of them ... but most do.


My hard drive is a new one and is working fine. I've installed games from Steam, Oculus and Origin on here and have no issues with any of their games. Just the windows store ones.


Do I really need to reinstall all of this again? And is this really a weekly task? Surely there is a fix I can apply?

:)

 

Windows Store Games

Hi,

A corrupted profile data associated with the game and availability of updates for the game are two of the primary factors that we have to take into consideration when troubleshooting performance and stability issues with games on Windows 10. Here are the
troubleshooting solutions that you may perform to resolve this concern:

Solution 1: Run troubleshooter

The Windows apps troubleshooter can help resolve issues with apps and games downloaded from the Windows Store. In addition, we also suggest running the Program Compatibility Troubleshooter to help diagnose and resolve compatibility issues encountered when
running games on Windows 10. Refer to the following links for the steps:

• Windows apps troubleshooter
• Make older programs compatible with this version of Windows

Solution 2: Check for game update

If you've downloaded the games from the Windows Store, you may manually search if there are updates available for the games. As for the steps, see

Check for updates for apps and games from Windows Store.

Solution 3: Reset the game from the Settings menu

Resetting the game from the Settings menu can help restore corrupted game installation files.

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the game and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Launch the game and check if you'll encounter the same issue.​​

Let us know it goes after performing these troubleshooting solutions.

 

Windows 10 Chess Game

Hi Susan,

There are several possible explanations as to why you're encountering performance and stability issues during gameplay. Here's a list of the common factors:

• A corrupted user account data
• Corrupted game data
• Software conflicts
  
• An outdated game version

Running the Windows apps troubleshooter can help resolve issues with Windows 10 games. Click this

link to run this troubleshooter.

We also suggest checking if there are updates available for the game. See
Check for updates for apps and games from Windows Store for the steps.

Let us know how it goes after performing the aforementioned solutions.

 

Issue with accessing Windows Store and games.

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with accessing Windows Store and games.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• What happens when try to open Windows Store and games? Do you get any error messages?
• Is the issue specific with a game?

This issue could have occurred due to these reasons:

• Incorrect app settings.
• Corrupt app.

Try the steps listed here:

Method 1:

Let's first run the app troubleshooter and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

If the issue persists, I suggest you to reset Windows Store Cache and check if it helps.

a. Press Windows + R keys to open run box.

b. Type WSReset.exe and hit
Enter.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.