Windows 10: Windows Store login issue

Discus and support Windows Store login issue in Microsoft Windows 10 Store to solve the problem; I'm on my second clean install of Windows 10 Home recently (yes I have a legit key). I can log into MS in accounts just fine. going into the store i... Discussion in 'Microsoft Windows 10 Store' started by totallysane, Oct 28, 2019.

  1. Windows Store login issue


    I'm on my second clean install of Windows 10 Home recently (yes I have a legit key). I can log into MS in accounts just fine. going into the store i get we encountered an error, try again later. Every single time. I've done wsreset.exe I've logged into local account and back to MS account. sometimes with issue. Multiple restarts. Computer is completely up to date. running 1903 stable. I was able to download Pandora and Netflix just fine. It gave me the error first then proceeded to download. I'm trying to test a minecraft server but can't download any version of the game as it won't let me log in. This is also a brand new computer build. On my last build i was logged into the Windows store all the time with no issue. That drive was wiped and had a brand new install put on it. Bout to pull my hair out. I've been in IT for fears and this frustrates me that I can't figure this out. Any help would be appreciated, thanks. I will name all the other fixes I've attempted when i remember them. I have gone to the troubleshooting wizard to try the store and windows update. No issues come up for either item.

    :)
     
    totallysane, Oct 28, 2019
    #1

  2. can't login to Store app

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you facing this issue in Local account or the Microsoft account?
    • Did you make any changes prior to this issue?
    Note: You need a Microsoft account for the Windows Store to download and install and work properly. So you may have logged your system to Microsoft account but you need to login to Microsoft account in the Store also to get full access.

    If it not working then try with the below steps and check if helps.



    Step 1: Sign out from the current user account and login to Admin account which has a Microsoft account linked
    and check.

    Note: Install all the pending updates and check restarting the machine.

    If still the issue persists check with next method.


    Step 2: Try a Windows store resetting.

    1. Press Windows + R key.

    2. Type wsreset and hit Enter.

    Windows store will reset and start.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Oct 28, 2019
    #2
  3. Can't Login to Store/Xbox/

    Hi,

    Thank you for posting your reply.

    I suggest you to clear the Windows Store cache by following the steps below:

    • Right click on Start button and select “Command Prompt (Admin)”.
    • Type “wsreset.exe” and press enter.

    After the Windows Store is reset, Computer will automatically open Windows Store. Check if the issue still persists.

    Hope the information is helpful.

    Regards
     
    Eeshwar Kumar, Oct 28, 2019
    #3
  4. Windows Store login issue

    can't login to Store app

    When I run 'wsreset' I get the message that 'I need a new app for this'
     
    PeterStrong, Oct 28, 2019
    #4
Thema:

Windows Store login issue

Loading...
  1. Windows Store login issue - Similar Threads - Store login issue

  2. Microsoft Store Login Issues due to Windows Hello PIN

    in Windows 10 Gaming
    Microsoft Store Login Issues due to Windows Hello PIN: Dear Community, I want to purchase an application on the Microsoft store, but I am having trouble because I cannot log in with my account.I received a new computer from my work which is a PC with Windows 11 installed. When I go to the Microsoft store, and click to pay for the...
  3. Microsoft Store Login Issues due to Windows Hello PIN

    in Windows 10 Software and Apps
    Microsoft Store Login Issues due to Windows Hello PIN: Dear Community, I want to purchase an application on the Microsoft store, but I am having trouble because I cannot log in with my account.I received a new computer from my work which is a PC with Windows 11 installed. When I go to the Microsoft store, and click to pay for the...
  4. Login issue to Microsoft Store

    in Windows 10 Gaming
    Login issue to Microsoft Store: Hello, I have been trying to sign into the Microsoft Store for a few weeks. I have the store downloaded, and my account is ok. However, when signing in, It tells me that they have sent a code to my hotmail. I never received it. Because of this, I cannot access the store. Any...
  5. Login issue to Microsoft Store

    in Windows 10 Software and Apps
    Login issue to Microsoft Store: Hello, I have been trying to sign into the Microsoft Store for a few weeks. I have the store downloaded, and my account is ok. However, when signing in, It tells me that they have sent a code to my hotmail. I never received it. Because of this, I cannot access the store. Any...
  6. store login

    in Microsoft Windows 10 Store
    store login: store not login https://answers.microsoft.com/en-us/windows/forum/all/store-login/993c81ee-9fcd-4472-a549-8cdd0c90691c
  7. store login

    in Windows 10 Gaming
    store login: store not login https://answers.microsoft.com/en-us/windows/forum/all/store-login/993c81ee-9fcd-4472-a549-8cdd0c90691c
  8. store login

    in Windows 10 Software and Apps
    store login: store not login https://answers.microsoft.com/en-us/windows/forum/all/store-login/993c81ee-9fcd-4472-a549-8cdd0c90691c
  9. Windows Login Issues

    in Windows 10 Installation and Upgrade
    Windows Login Issues: Hello !Since yesterday i had some issues on my pc :- My Windows Explorer shortcut don’t work so i had to press Windows touch + E for access to it- I can’t right click on app, exe, or anything or my pc freeze and refresh to the desktop- I had a pop-up message who tell me «...
  10. Windows store and login

    in Windows 10 Ask Insider
    Windows store and login: So I play Sea of Thieves using the Windows Store log in right? I recently changed my password for my email and the game wouldn’t open, but the Store says I’m logged into the account, even though I did not update the password on the Stores login. When I started up the game it...