Windows 10: Windows Store Netflix App New Issue

I discovered today 10/1/2015 that after updating the Netflix app via the Windows Store the Stream Manager function now crashed the app. When viewing a Netflix video, and opening the Steam Manager (Shift+Ctrl+Alt+S), when you attempt to set a manual stream rate of any value the app immediately crashes. I reported this to Netflix and they have confirmed the issue. It is a bug in the latest Netflix app update. Note that the browser Stream Manager does not crash, but the browser does not provide the Dolby Digital 5.1 sound that the app does. So recommend not updating the app since it is buggy.

And of course Netflix only says "check for an update to the app to get a fix." Typical.

:)

 

Netflix does NOT make the Windows 10 phone app - who does and who supports it?

I am having issues with the Windows 10 Mobile/Phone Application “NETFLIX”.
Netflix strongly insist that it is NOT their APP. They say the Microsoft store is in error when they say the app is Published by NetFlix.
It is NOT their app and they do NOT support the NETFLIX app.

Who support the NetFlix app on Wondows 10 mobile/phone?

Who is the real publisher and developer of the app?

Is it safe to run since Netflix says it is not their app?

Who do you contact to get the app store download page fixed – it should not say this is a NETFLIX app and list the true publisher of the app.

 

not being able to access netflic via app on HP laptop

Hi Jade,

As you are facing issues with accessing the Netflix app on your device, Do let us know the following to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• Have you tried to install the app from Windows Store?
• What exactly happens when you try to find for the Netflix app from Windows Store?

If you have already un-installed the application, I suggest you to refer to the below link to install the app and check if it helps.

Netflix Windows Apps

Hope it helps. Reply to the post with an updated status of accessing the Netflix app for further assistance.

Thank you.

 

Same problem to me. Have u solved it?

Many thanks in advance

 

I just checked and the app no longer crashed for me when the stream manager is invoked.

 

Lucky man!! How did you solve it? I have tried again just right now and I have still the same problem... :'(

 

I don't know exactly. I just checked it again and it did not crash, but when I checked last night it did crash. It may have something to do with available bandwidth. I will continue to investigate.

 

Wow! Been searching for hours on the solution for this and while I have no working solution either misery loves company I guess!

I'm in the exact same boat, I want to use the app stream manager but it always causes a crash.

Stream manager works in Chrome but that's only 720p and no DD 5.1. Stream Manager also works in Edge and it has 1080p BUT no DD 5.1 either....grrr....

I really hope they update the app soon. OR if anyone can get DD 5.1 working on Edge then the app would not be necessary (anyone know how to do this?).

Also, a Reddit thread on a similar topic says it might work if you set your desktop setting to scale only at 100% it *might* work. Not for me though apparently.

 

The Store app was updated today. It has a slightly different look and feel (more in line with the Smart Hub app on my Samsung smart TV). It has a different stream manger. BUT: the app no longer offers DD+ 5.1 option in the language options when playing content. This option is now a "5.1" option (without the DD+ indicated. I checked the audio output via HDMI and it appears that it is DD+ 5.1. So upgrade at you own discretion. Let me know what you find out.

 

The App was indeed updated....loaded it up...had high hopes....AND...crash!

They seemed to have overhauled much of the interface (slightly for the worse I think) BUT they did not address the stream manager issue!

Will be sending them a a crash report on their app, if anyone else is experiencing this please do the same.

 

I got a crash on first launch too. After that it is fine although I did have to sign our and back into Netflix once.